Windows / PC Keeps Restarting on It's own copied error/help

[Guest]

Okay, so I went into the options and disabled the option so the computer
doesnt automatically restart when my pc restarts on it's own, and yipeeee
never saw anything written on the blue screen.

My computer has been restarting on it's own for a while now, mostly it will
happen when I'm in a populated area of a game (mmorpg) and the computer has
been running for over 10hrs. . Ive been told to clean the fans and all the
inside...I removed the case in case it was overheating, doesnt seem to be
that.

This is the error i found by typing in eventvwr.msc on the run screen:

Details
Product: Windows Operating System
Event ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4,
parameter4 %5.

Explanation
A blue screen (Stop error) was reported. The message contains details about
the error. A matching event with Event ID 1001 might also appear in the event
log. This matching event displays information about the specific error that
occurred.

I also see this (A Warning) 1 minute before this error (pc restart) occured:

SRB command failed – SRB_GET_DEVICE_PROPERTY (something from ati..)

Can someone help me please? Could it be my 400 power watt supply , how can i
find the problem, I really dont think it's a driver here.

 

[Chuck]

If the error originates from an "ATI" module, it's likely coming from the
video driver. This points to the video card, (obviously), or some odd
hardware problem. (Usually)
The video card may have a cooling problem. This can be due to location and
airflow. Or, perhaps it's overclocked. Finally, randomly occurring faults
(although the same faults may be reoccurring) can be due to processor or
memory problems. You may need to look at event logs over time to see.

 

[Rock]

Okay, so I went into the options and disabled the option so the computer
doesnt automatically restart when my pc restarts on it's own, and yipeeee
never saw anything written on the blue screen.

My computer has been restarting on it's own for a while now, mostly it will
happen when I'm in a populated area of a game (mmorpg) and the computer has
been running for over 10hrs. . Ive been told to clean the fans and all the
inside...I removed the case in case it was overheating, doesnt seem to be
that.

This is the error i found by typing in eventvwr.msc on the run screen:

Details
Product: Windows Operating System
Event ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4,
parameter4 %5.

Explanation
A blue screen (Stop error) was reported. The message contains details about
the error. A matching event with Event ID 1001 might also appear in the event
log. This matching event displays information about the specific error that
occurred.

I also see this (A Warning) 1 minute before this error (pc restart) occured:

SRB command failed – SRB_GET_DEVICE_PROPERTY (something from ati..)

Can someone help me please? Could it be my 400 power watt supply , how can i
find the problem, I really dont think it's a driver here.

Here is a link with with some suggestions, though nothing definite:
http://www.eventid.net/display.asp?eventid=1003&eventno=1274&source=System&phase=1

 

[Guest]

Hi Rock,

I looked into that link but it's very complicated, My pc just restarted
againon it's own, same spot again in game, this time the blue screen wrote :

The Problem Seems to be caused by this file ----> NTFS.Sys.

When I restarted the computer, an error appeared, i sent microsoft the
information and clicked on there link and found this as well:

Error caused by faulty device.

Could it be that i've installed an old sound card? what exactly is that
ntfs.sys file? any help is really appreciated, should i buy a new sound card?
should i reformat the computer?

 

[Rock]

Hi Rock,

I looked into that link but it's very complicated, My pc just restarted
againon it's own, same spot again in game, this time the blue screen wrote :

The Problem Seems to be caused by this file ----> NTFS.Sys.

When I restarted the computer, an error appeared, i sent microsoft the
information and clicked on there link and found this as well:

Error caused by faulty device.

Could it be that i've installed an old sound card? what exactly is that
ntfs.sys file? any help is really appreciated, should i buy a new sound card?
should i reformat the computer?



:

 

[Rock]

Hi Rock,

I looked into that link but it's very complicated, My pc just restarted
againon it's own, same spot again in game, this time the blue screen wrote :

The Problem Seems to be caused by this file ----> NTFS.Sys.

When I restarted the computer, an error appeared, i sent microsoft the
information and clicked on there link and found this as well:

Error caused by faulty device.

Could it be that i've installed an old sound card? what exactly is that
ntfs.sys file? any help is really appreciated, should i buy a new sound card?
should i reformat the computer?

Yes it was a long and involved discussion. No need to format yet just
because it crashes in a game.

First do you have a backup of all important information. If not do that
now. Then start by testing the memory using these two programs. Run
each of them for several hours, not just a single pass.

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Download from the hard drive manufacturer's web site a drive diagnostic
utility and run that.

If those two things don't point to a problem or cure the issue then
uninstall / reinstall updated drivers for the sound card and the
graphics card.

 

[Guest]

I did a scandisk and finally it fixed, thx all for the help.