Patch update problem

[David]

I am trying to install the Symantec patch for the blaster
worm. I get the following message, which causes the
install to abort: "Setup could not verify the integrity
of the file update.inf. Make sure the crytographic
service is installed on this computer." How do I do
that?

 

[Torgeir Bakken (MVP)]

I am trying to install the Symantec patch for the blaster
worm. I get the following message, which causes the
install to abort: "Setup could not verify the integrity
of the file update.inf. Make sure the crytographic
service is installed on this computer." How do I do
that?

Hi

Your Cryptographic Service is most likely running fine, renaming or deleting
the Catroot2 folder is most likely what you need to do to solve the problem.

Take a look here:

cryptographic service error and how to fix it
http://www.updatexp.com/cryptographic-service.html


The Catroot2 problem can be avoided in the future by installing Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287