Password not saving

[Guest]

I know this has been addressed by MS and in lots of posts, but I have gone
through them and tried the recommendations with no success.

Outlook 2003 fully patched, Windows XP SP2 fully patched.

After moving a computer from a local account to a domain account I moved the
mail into the domain account with the file and settings transfer wizard.
Since the new account was created Outlook will no longer save the POP3
password even with the check box checked. I have removed the protected
storage keys and recreated. I have verified that the correct accounts have
the correct rights, and I have reinstalled Office 2003 with no change in the
behavior. I have also created a new profile with no success.

Every time I check for mail I get prompted. After I enter the password from
the prompt with the checkbox to save the password on I can go into the
account settings and it will show that a password is saved, but it will still
prompt for password on the next send/receive.

I am going to try JeePee's solution to check the User Shell Folders for an
AppData folder and then I will have tried everything except a reinstall.

 

[gg80370]

I know this has been addressed by MS and in lots of posts, but I have gone
through them and tried the recommendations with no success.

Outlook2003fully patched, Windows XP SP2 fully patched.

After moving a computer from a local account to a domain account I moved the
mail into the domain account with the file and settings transfer wizard.
Since the new account was createdOutlookwillno longersavethe POP3passwordeven with the check box checked. I have removed the protected
storage keys and recreated. I have verified that the correct accounts have
the correct rights, and I have reinstalled Office2003with no change in the
behavior. I have also created a new profile with no success.

Every time I check for mail I get prompted. After I enter thepasswordfrom
the prompt with the checkbox tosavethepasswordon I can go into the
account settings and itwillshow that apasswordis saved, but itwillstill
prompt forpasswordon the next send/receive.

I am going to try JeePee's solution to check the User Shell Folders for an
AppData folder and then Iwillhave tried everything except a reinstall.

I had the same problem. It turned out to be an empty "User Shell
Folders" key in the registry. Fixed that and the problem disappeared.
Try this link:
http://groups.google.com/group/micr...+save+password&rnum=20&hl=en#532c7031609a4bf8.
Good luck.

 

[Guest]

Yes this worked perfectly. I had EXACTLY the same program after uninstalling
a program. Turned out it clear all the registry keys from the user shell
folder.

Thank you to JeePee for the step by step instructions.

- Kevin