Partial loss of sound

G

Guest

My home XP was working fine for a couple of years and then suddenly I lost
the Windows Startup and Shutdown and the Email notification sounds. These
sounds work fine from the control panel and Outlook Xpress has the sound
notification checked.

Other Windows programs sounds such as Quicken and Turbotax startup sounds
work fine. CD/DVD audio work OK and video clips received in my emails work
fine too.

Any thoughts and suggestions would be appreciated

Thanks
 
M

Malke

chebi said:
My home XP was working fine for a couple of years and then suddenly I
lost
the Windows Startup and Shutdown and the Email notification sounds.
These sounds work fine from the control panel and Outlook Xpress has
the sound notification checked.

Other Windows programs sounds such as Quicken and Turbotax startup
sounds work fine. CD/DVD audio work OK and video clips received in my
emails work fine too.

Any thoughts and suggestions would be appreciated

Thanks

See "Where did my sounds go?" by MVP Kelly Theriot:
http://www.kellys-korner-xp.com/top10faqs.htm

Malke
 
G

Guest

Malke: After setting a restore point, I tried all the tweek suggestions by
kelly-Korner without success. Even after rebooting. I'm at a loss. thinking
of re-installing windows XP, but reading a few comments about slipstreaming
XP with SP2 gave me cold feet, and fear of loosing all my files and settings.
Any encouragements for re-installing will be appreciated

Thanks
 
M

Malke

chebi said:
Malke: After setting a restore point, I tried all the tweek
suggestions by kelly-Korner without success. Even after rebooting. I'm
at a loss. thinking of re-installing windows XP, but reading a few
comments about slipstreaming XP with SP2 gave me cold feet, and fear
of loosing all my files and settings. Any encouragements for
re-installing will be appreciated

Sorry, but I don't have any other ideas if Kelly's fixes didn't work.
You said this was a sudden occurrence - what changed between the time
things worked and the time they didn't?

Malke
 
G

Guest

Only thing I can think of was installing a video camera and maybe tinkering
with my security settings. I also installed a bluetooth connection with my
laptop, but disconnecting that and the camera did not help. No malfunctions
in device manager. My integrated sound IRQ17 shares that IRQ with an NVIDIA
video card and Broadcom 10/100 ethernet connection. Hope this helps.
 
M

Malke

Chebi said:
Only thing I can think of was installing a video camera and maybe
tinkering with my security settings. I also installed a bluetooth
connection with my laptop, but disconnecting that and the camera did
not help. No malfunctions in device manager. My integrated sound IRQ17
shares that IRQ with an NVIDIA video card and Broadcom 10/100 ethernet
connection. Hope this helps.

A few things to try:

A. Update your sound card drivers. Since it is integrated (onboard), get
the drivers from either the motherboard mftr.'s website for your
specific mobo OR from the OEM's website for your specific model machine
if you have an OEM box (HP, Dell, Sony, etc.)

If updating the drivers works, then you're done.

B. If updating the drivers doesn't help, then do a System Restore to
before you installed the other devices.
Start>Programs>Accessories>System Tools>System Restore
"Restore my computer to an earlier time"

If that works, then try installing the video camera drivers again if you
must have drivers to use the video camera with the computer. I'm not
that familiar with video cameras; if yours has a memory card then don't
install drivers. Just get a usb card reader instead.

Malke
 
G

Guest

Thanks for your continued help- To the best of my knowledge, drivers are
updated. As to restore, I can't get farther back than August 06 where the
problem still existed then. Is there a means of going earlier?

Thanks again
 
M

Malke

Chebi said:
Thanks for your continued help- To the best of my knowledge, drivers
are updated. As to restore, I can't get farther back than August 06
where the problem still existed then. Is there a means of going
earlier?

No, you can't (and shouldn't) go back earlier. System Restore is really
not meant to go back more than a few weeks at most - a few days is much
better.

You can try uninstalling the drivers and reinstalling them. Or you can
just go out and buy a PCI soundcard for under $25USD, disable the
onboard sound (both in the BIOS and in Windows), and move on.

Malke
 
G

Guest

I agree. A new sound card sounds like a winner. Thanks for all your help.
your various referrals taught me a lot. The best
 
G

Guest

Did all suggestions but still partial loss of sound: including disabling
re-enabling sound drivers, updating drivers drom supplier, getting a new
sound card and installing its driver after disabling on board sound from bios
and device drivers, I disabled the ethernet card sharing the same irq as new
sound card driver. Even tho sharing an irq device driver did not flag it as a
problem. but now with new sound card and disabling ethernet card there is no
sharing of irq with sound card. Did all the tricks and tweeks suggested by
Kely Korner and a few others.

The problem:

all sounds work in control panel, volumes are ok no problems flagged.
Applications Startup sounds work fine- like quicken startup. Only windows
related sounds do not work like windows start and stop sounds and email
alerts sounds even tho they work fine in control panel sounds.

I need to get to the bottom of this situation as it is bugging me not
knowing why it is happening, Hope you or some MSMVP guru could shed some
light .

Thanks
 

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