Outlook very slow to load

[sgrawunder]

I have been having this problem where it will take
Outlook 2002 a long time to load. In the past I have
dl'd updates which will fix the problem for awhile then
it returns again.
TIA,
Sandra

 

[Milly Staples [MVP - Outlook]]

Do you mean it takes a long time to move from the splash screen to your
startup folder?

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, sgrawunder asked:

| I have been having this problem where it will take
| Outlook 2002 a long time to load. In the past I have
| dl'd updates which will fix the problem for awhile then
| it returns again.
| TIA,
| Sandra