Outlook. The datafile "Personal Folders" was not closed properly. The file is being c

Outlook Discussion in 'Microsoft Office' started by orty, Jun 25, 2008.

  1. orty

    orty

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    I get this message when trying to start outlook. The scan starts but after about half an hour the PC locks up and I can't get into outlook tools.
    Any ideas appreciated
    Orty
     
    orty, Jun 25, 2008
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  2. orty

    Ian Administrator

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    If you have lots of e-mails this process can take quite some time to finish (it takes almost an hour on my PC if this happens). It might be worth leaving for a little while and see if it kicks back in to life :)

    You could also try the Inbox Repair Tool, which is called SCANPST.EXE and located on your Office folder. If you have Office 2007 then it's probably in "C:\Program Files\Microsoft Office\Office12". It might be worth backing up your e-mails before running this though, just in case.
     
    Ian, Jun 25, 2008
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  3. orty

    orty

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    Good morning Ian, thanks for your prompt reply.
    The big problem is that the scan stops running after half an hour and outlook stops responding.
    How do I back up my emails when Outlook will not open?
    Orty
     
    orty, Jun 25, 2008
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  4. orty

    Ian Administrator

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    Ian, Jun 25, 2008
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  5. orty

    orty

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    Thanks for that link Ian.
    I left the pc on for the last four hours and when I got back it had sorted itself out. Everything OK now
    Will try a backup as suggested
    Orty
     
    orty, Jun 25, 2008
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