G
Guest
I have just found a solution to a truly exasperating problem with Outlook. It
kept trying to send NON-EXISTENT MAIL. I don’t think I can be the only person
who has experienced it and I think it would be a good idea if Microsoft did
something to prevent, or at least warn about this situation occurring. I am
not quite sure how it started as I can’t reproduce it now, but this is how it
happened.
After getting a broadband internet connection with a new ISP I wanted to
continue to receive emails sent to my old dial-up email address so I set up
the account in Outlook.
The problem was that at some time afterwards, every few minutes an error
message would pop up saying that Sending of messages (from the dial-up
account) had failed. The trouble was, this was happening when there were NO
messages to be sent — the Outbox was empty! I could not find this problem in
FAQs or forums, but it’s a very hard problem to describe for a search engine
in a few words.
The Sending fail error would have occurred if I had clicked on Reply in a
message sent to my old account. Outlook would then have tried to send that
message using the old account and failed. But the message would have been
stuck in the Outbox. In my case though, the dial-up ISP Sending fail message
would pop up not only when there were no messages in the Outbox, but even
when the dial-up email account had been removed from all Send/Receive groups
and thus no automatic sending or receiving scheduled or activated when F9 was
pressed. Obviously, initially I had the account set to receive mail only.
Removing the dial-up account from Outlook altogether would stop the Sending
fail error messages, but when the account was set up again, they would start
popping up again!
The problem survived upgrading Outlook, and even getting a new computer if I
remember rightly!
MY SOLUTION
I deduced that if Outlook thought it had some mail to send to the dial-up
email account, perhaps it had better have its own way. So I fitted a V92 56K
modem, set up the dial-up connection to the old ISP and did a Send/Receive of
the dial-up account. The phantom e-mail now seems to have gone.
THE CAUSE?
When I set up the dial-up account in Outlook I clicked the Test Account
Settings… button. Because I did not have a connection to the old ISP the test
e-mail message would not have been able to be sent and I would have got this
error…
Send test e-mail message: Outlook could not logon to the outgoing mail
server (SMTP). The problem could be the server name, your server may require
authentication, or your server may not support SSL. Verify authentication and
SSL options under More Settings.
I am not sure whether the way you withdraw from this situation makes any
difference, but I am pretty sure that somehow this test e-mail message must
have got stuck in the PST file and Outlook continued to try and send it.
--
There are 10 types of people in the world. Those that understand binary and
those that do not!
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...6bc7a9243&dg=microsoft.public.outlook.general
kept trying to send NON-EXISTENT MAIL. I don’t think I can be the only person
who has experienced it and I think it would be a good idea if Microsoft did
something to prevent, or at least warn about this situation occurring. I am
not quite sure how it started as I can’t reproduce it now, but this is how it
happened.
After getting a broadband internet connection with a new ISP I wanted to
continue to receive emails sent to my old dial-up email address so I set up
the account in Outlook.
The problem was that at some time afterwards, every few minutes an error
message would pop up saying that Sending of messages (from the dial-up
account) had failed. The trouble was, this was happening when there were NO
messages to be sent — the Outbox was empty! I could not find this problem in
FAQs or forums, but it’s a very hard problem to describe for a search engine
in a few words.
The Sending fail error would have occurred if I had clicked on Reply in a
message sent to my old account. Outlook would then have tried to send that
message using the old account and failed. But the message would have been
stuck in the Outbox. In my case though, the dial-up ISP Sending fail message
would pop up not only when there were no messages in the Outbox, but even
when the dial-up email account had been removed from all Send/Receive groups
and thus no automatic sending or receiving scheduled or activated when F9 was
pressed. Obviously, initially I had the account set to receive mail only.
Removing the dial-up account from Outlook altogether would stop the Sending
fail error messages, but when the account was set up again, they would start
popping up again!
The problem survived upgrading Outlook, and even getting a new computer if I
remember rightly!
MY SOLUTION
I deduced that if Outlook thought it had some mail to send to the dial-up
email account, perhaps it had better have its own way. So I fitted a V92 56K
modem, set up the dial-up connection to the old ISP and did a Send/Receive of
the dial-up account. The phantom e-mail now seems to have gone.
THE CAUSE?
When I set up the dial-up account in Outlook I clicked the Test Account
Settings… button. Because I did not have a connection to the old ISP the test
e-mail message would not have been able to be sent and I would have got this
error…
Send test e-mail message: Outlook could not logon to the outgoing mail
server (SMTP). The problem could be the server name, your server may require
authentication, or your server may not support SSL. Verify authentication and
SSL options under More Settings.
I am not sure whether the way you withdraw from this situation makes any
difference, but I am pretty sure that somehow this test e-mail message must
have got stuck in the PST file and Outlook continued to try and send it.
--
There are 10 types of people in the world. Those that understand binary and
those that do not!
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...6bc7a9243&dg=microsoft.public.outlook.general