Outlook Safe Mode

R

Recycler

When starting Outlook 2002 (XP) on and XP Pro system I get
the following message "Microsoft Outlook has encountered a
problem and needs to close" I am then prompted to send an
error report. After which Outlook will only run in Outlook
Safe Mode. There are 2 users on this PC and only 1 user
has this problem.
I have run Office Repair and scanpst.exe. Scanpst did find
2 errors which were repaired. When I run scanpst.exe again
I do not have any errors. I have cleaned up my PST file by
deleting almost all of my email. The file is now only
11MB.
Any thoughts? Thanks in advance for your help.
..
 
M

Milly Staples [MVP - Outlook]

Try a new mail profile for the problem user.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Recycler <[email protected]> asked:
| When starting Outlook 2002 (XP) on and XP Pro system I get
| the following message "Microsoft Outlook has encountered a
| problem and needs to close" I am then prompted to send an
| error report. After which Outlook will only run in Outlook
| Safe Mode. There are 2 users on this PC and only 1 user
| has this problem.
| I have run Office Repair and scanpst.exe. Scanpst did find
| 2 errors which were repaired. When I run scanpst.exe again
| I do not have any errors. I have cleaned up my PST file by
| deleting almost all of my email. The file is now only
| 11MB.
| Any thoughts? Thanks in advance for your help.
| .T
 

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