Outlook Performance Abnormality (?)

[Angelo]

I am getting frustrated with my office outlook. Everytime
I log in using my outlook application I'm getting this
error message:

---------------------------
WMS Idle: OUTLOOK.EXE - Application Error
---------------------------
The instruction at "0x3462a677" referenced memory
at "0x00000001". The memory could not be "read".


Click on OK to terminate the program
Click on CANCEL to debug the program
---------------------------
OK Cancel
---------------------------

I have logged this issue to my company's IT department.
Unfortunately, they haven't resolved this issue. Refer to
all possible work-arounds that didnt work: (1) Machine
was reformatted (2) Everytime the user's name was used
the outlook application closes (3) Tried to use other
accounts on the same machine, outlook client opens
without any problem (4) User is currently using webmail
(5) his enterprise ID account and the account is okay.

This is an outlook abnormality that even my IT department
cannot resolve. I need help fast. I've been working via
my webmail account for two weeks now. Its not something
I'd like to do permanently.

 

[Milly Staples [MVP - Outlook]]

Have you tried 1) Detect and Repair? 2) create a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Angelo asked:

| I am getting frustrated with my office outlook. Everytime
| I log in using my outlook application I'm getting this
| error message:
|
| ---------------------------
| WMS Idle: OUTLOOK.EXE - Application Error
| ---------------------------
| The instruction at "0x3462a677" referenced memory
| at "0x00000001". The memory could not be "read".
|
|
| Click on OK to terminate the program
| Click on CANCEL to debug the program
| ---------------------------
| OK Cancel
| ---------------------------
|
| I have logged this issue to my company's IT department.
| Unfortunately, they haven't resolved this issue. Refer to
| all possible work-arounds that didnt work: (1) Machine
| was reformatted (2) Everytime the user's name was used
| the outlook application closes (3) Tried to use other
| accounts on the same machine, outlook client opens
| without any problem (4) User is currently using webmail
| (5) his enterprise ID account and the account is okay.
|
| This is an outlook abnormality that even my IT department
| cannot resolve. I need help fast. I've been working via
| my webmail account for two weeks now. Its not something
| I'd like to do permanently.