outlook is only working only on safemode

D

dvora

hello i installed outlook 2002 at home and everything was working fuine until
3 days ago
i went to windows xp event viewer

this is what i get

Faulting application outlook.exe, version 10.0.2627.1, faulting module
outllib.dll, version 10.0.2627.1, fault address 0x001d97cd

when i try to open outlook he close itself and only letting me in on safemode

i tried many thing that were on forums
like uninstall and reinstall office
restart the computer
restart the preferences
erase the file outllib.dll

but nothing works
i hope you will be able to help me
thanks in advanced
dvora
 
R

Roady [MVP]

Erasing the file will only lead to more issues. Reinstall it to make sure
the file is back where it belongs.
After that install Service Pack 3 and additional updates for Office 2002.
You are currently using no updates at all and you are probably trying to
troubleshoot something that has already been solved.
 

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