outlook freezing

  • Thread starter Homer J. Simpson Instructor at Large
  • Start date
H

Homer J. Simpson Instructor at Large

Outlook 2007 was working great, and this last week it started freezing up.
You can open up Outlook, it is stable, open up an email, it shows up in a new
window, you can see the To: CC: fields etc, but none of the message. The
Office Button is also flashing. At this point Outlook is unusable. Have to
close it down with Task Manager. Anyone else seeing this option???
 
B

Bill R

Try a new profile created via the Mail icon in Control panel.

"Homer J. Simpson Instructor at Large"
 
R

Ralph

I too have the same problem, I've tried installing and rfeinstalling Office
2003 Suite, but Outlook freezes and I have to close jusing Task Manager. I'm
using Vista. Can you elaborate on your fix
 
B

Bill R

Go to the Mail icon in Control Panel and create a new profile with anew PST.
It should guide you through the creation. It might not fix it but is worth
the try to see if the profile or PST is maybe corrupt.
You'll start with a new PST but all your data will be in the old one and can
easily be copied over.
 
R

Rodd Stoeger

Homer J. Simpson Instructor at Large said:
Outlook 2007 was working great, and this last week it started freezing up.
You can open up Outlook, it is stable, open up an email, it shows up in a new
window, you can see the To: CC: fields etc, but none of the message. The
Office Button is also flashing. At this point Outlook is unusable. Have to
close it down with Task Manager. Anyone else seeing this option???
 
R

Rodd Stoeger

Sorry for the original post.

I have resolved this issue on a client site running exchange.
It is related to the Office Ribbon freezing.
I had tried creating a new profile with out success.
I had tried removing and recreating the outlook data file.

The resolution was to open Word 2007 which displays the original flashing
office button with the introduction to the office button.
Once clicking the office button closing Word.
Outlook has now started to perform correctly.

Hope this helps.
Rodd Stoeger
 

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