outlook express

K

kirklo

I cannot delete from my inbox or deleted box on outlook express. This started
a few days ago. I frequently get an a prompt I am not familiar with (also
started a few days ago) SELECT A DEBUGGER?? Microsolt degugging?

Can anyone help?
 
B

Bruce Hagen

kirklo said:
I cannot delete from my inbox or deleted box on outlook express. This
started
a few days ago. I frequently get an a prompt I am not familiar with (also
started a few days ago) SELECT A DEBUGGER?? Microsolt degugging?

Can anyone help?


Is the debugger prompt a different issue than not deleting messages?

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

Now, clean up OE:

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
 
P

PA Bear [MS MVP]

[crosspost to OE General]

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2a. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (cf.
http://www.bleepingcomputer.com/tutorials/tutorial62.html).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
W

wangdong

Are you sure your pst files was all right? if not, you can try a tool
called Advanced Outlook Repair. You can download a free demo version
at http://www.datanumen.com/aor/aor.exe . I think it is a useful
repair tool for you. It is easy to recover your PST file by using its
wizard. It is a powerful tool to recover messages, folders and other
objects from corrupt or damaged Microsoft Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/
 
T

Tom Willett

The subject says Outlook Express, you talk about Outlook. 2 different
programs.

: Are you sure your pst files was all right? if not, you can try a tool
: called Advanced Outlook Repair. You can download a free demo version
: at http://www.datanumen.com/aor/aor.exe . I think it is a useful
: repair tool for you. It is easy to recover your PST file by using its
: wizard. It is a powerful tool to recover messages, folders and other
: objects from corrupt or damaged Microsoft Outlook PST files.
:
: Detailed information about Advanced Outlook Repair can be found at
: http://www.datanumen.com/aor/
 

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