Restore Outlook Inbox

[MVM]

I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are intact.
Anyone know how I can get my inbox back? Thanks.

 

[Bruce Hagen]

[OE General newsgroup added]

A system restore should not have done that. Have you reversed the system
restore? Have you removed Panda?

Look in the message store. How many Inbox.dbx files are there?

Any bak files in the Recycle Bin or the message store?

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

 

[Jim]

I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are intact.
Anyone know how I can get my inbox back? Thanks.

Why did you do a system restore ?

 

[Guest]

Bruce,

Why would there be BAK files when OE stores them in DBX files?

--
SPAMCOP User

[OE General newsgroup added]

A system restore should not have done that. Have you reversed the system
restore? Have you removed Panda?

Look in the message store. How many Inbox.dbx files are there?

Any bak files in the Recycle Bin or the message store?

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are
intact.
Anyone know how I can get my inbox back? Thanks.

 

[Bruce Hagen]

Never saw bak files? They are /supposed/ to be created in the Recycle Bin
when compacting, but some find they have been created in the message store.

<Canned>

This is due to the OE update, (KB923694). Now when you compact, a copy of
your dbx files are sent to the Recycle Bin in the event that something
should go wrong and messages, or entire folders, are lost when you are
compacting.

Many people do not back up Outlook Express on a regular basis. This new
mandatory backup is something people have been asking for quite awhile as we
spend a lot of time helping people getting their messages back, and they
have to purchase a tool to recover messages.

You can empty the Recycle Bin any time you want and the bak files will go
away until you compact again.

For more info, see the information outlined in red here:
www.oehelp.com/OETips.aspx#2

If you don't currently back up OE regularly, I would suggest you get this,
or a similar tool, (freeware):

This freeware tool backs up everything in OE in seconds. Disregard what is
written in red. That is referring to a different program.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

Bruce,

Why would there be BAK files when OE stores them in DBX files?

--
SPAMCOP User

[OE General newsgroup added]

A system restore should not have done that. Have you reversed the system
restore? Have you removed Panda?

Look in the message store. How many Inbox.dbx files are there?

Any bak files in the Recycle Bin or the message store?

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options Icon | View, or in Windows Explorer | Tools | Folder Options |
View.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are
intact.
Anyone know how I can get my inbox back? Thanks.

 

[PA Bear [MS MVP]]

[Feel free to ignore that hooplehead, Bruce: Life will be much more
enjoyable if you do.]

 

[PA Bear [MS MVP]]

[x-post to OE General]

Please state your full Windows version (e.g., WinXP SP3) when posting to
this newsgroup.

What anti-virus application was installed before you installed Panda AV?

What made you think that System Restore would correct the problem?

 

[MVM]

Sorry, I left out the part where I undid the system restore. I did the
system restore initially to get back my internet connection. I had this
problem w/ Norton too; would lose my internet. Finally got Norton to
diagnose, they said I had a bad registry file of some sort. But I dislike
Norton, so switched to AVG cuz it was free. Then a friend gave me Panda,
said it was better. I recently did a registry clean-up and defrag, using
Auslogics.

I do have inbox.bak files in my recycle bin, tried to do restore on that but
don't know what that did. It did not restore the Outlook inbox. When I view
the files in the recycle bin, it shows an inbox.bak file from June. When I
click on restore, it tells me there's one out there w/ an August date, which
is the day before we loaded Panda. That's the one I'd like to get back, but
I don't even know how to find it.

I have never intentionally backed up any of my Outlook folders.
--
MVM

Never saw bak files? They are /supposed/ to be created in the Recycle Bin
when compacting, but some find they have been created in the message store.

<Canned>

This is due to the OE update, (KB923694). Now when you compact, a copy of
your dbx files are sent to the Recycle Bin in the event that something
should go wrong and messages, or entire folders, are lost when you are
compacting.

Many people do not back up Outlook Express on a regular basis. This new
mandatory backup is something people have been asking for quite awhile as we
spend a lot of time helping people getting their messages back, and they
have to purchase a tool to recover messages.

You can empty the Recycle Bin any time you want and the bak files will go
away until you compact again.

For more info, see the information outlined in red here:
www.oehelp.com/OETips.aspx#2

If you don't currently back up OE regularly, I would suggest you get this,
or a similar tool, (freeware):

This freeware tool backs up everything in OE in seconds. Disregard what is
written in red. That is referring to a different program.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

Bruce,

Why would there be BAK files when OE stores them in DBX files?

--
SPAMCOP User

[OE General newsgroup added]

A system restore should not have done that. Have you reversed the system
restore? Have you removed Panda?

Look in the message store. How many Inbox.dbx files are there?

Any bak files in the Recycle Bin or the message store?

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options Icon | View, or in Windows Explorer | Tools | Folder Options |
View.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are
intact.
Anyone know how I can get my inbox back? Thanks.

 

[MVM]

Thanks for the suggestion of stating my Windows version. This is the first
time I've ever been on a newsgroup. I have WinXP SP3. To answer your
question, I system restored to get my internet access back. When I saw that
I lost my inbox, I undid the restore. I still had my internet access but no
inbox. I originally had Norton, but disliked the impact to performance. So I
switched to the free AVG, til a friend said he'd give me a license for Panda.
btw, I had a problem w/ Norton impacting my internet access too. Finally
got them to fix it, they said I had a bad registry file of some sort. I
recently did a registry clean-up and defrag using Auslogics.
--
MVM

[x-post to OE General]

Please state your full Windows version (e.g., WinXP SP3) when posting to
this newsgroup.

What anti-virus application was installed before you installed Panda AV?

What made you think that System Restore would correct the problem?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

I loaded Panda anti-virus. Next day, I had no internet access. I system
restored, and it ate my Outlook Express inbox. All other folders are
intact. Anyone know how I can get my inbox back? Thanks.