Outlook Express

[Guest]

I mucked up my email settings with powerpoint 2000. How can I re-apply the
pop3 values to send a PPS? As it stands, it gives me the typical error
message. I can't figure out how to re-apply the email server values.

Thanks in advance, Graeme

 

[Steve Rindsberg]

I mucked up my email settings with powerpoint 2000. How can I re-apply the
pop3 values to send a PPS? As it stands, it gives me the typical error
message. I can't figure out how to re-apply the email server values.

What's the exact wording of the "typical" error message?

Your POP3 settings wouldn't have anything to do with whether you can send a PPS
file ... they might affect whether you can retrieve any mail at all.

 

[Guest]

As it's trying to send the attachment, this comes up:
An unknown error has occurred. Account: 'hotmail.com', Server:
'hotmail.com', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP
server 64.4.32.7 (64.4.32.7:25), connect error 10051', Port: 25, Secure(SSL):
No, Server Error: 421, Error Number: 0x800CCC67

I have tried to zip the .pps to make it smaller, but 2.7mb only compresses
to 2.4mb. (if size is the problem)

Thanks again, Graeme

 

[Steve Rindsberg]

It appears that it's nothing whatever to do with PowerPoint, the size or type of the
file. 421 is a Server Not Available error, as I understand it. In other words, the
SMTP (outbound) mail server is down.

Give it a little time, then send a test email to yourself (with no attachment). If
that works, then try sending the PPT again.