Unable to open PPS


G

Guest

I'm using MS Office 2003. I created a PowerPoint presentation and saved it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File ==> Send
To ==> Mail Recipient (as Attachment)). The email recipients all work within
my organization, therefore we all use PowerPoint 2003 and Outlook 2003. A
few of the email recipients contacted me and told me they received an error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 
Ad

Advertisements

E

Echo S

Try saving it to the harddrive and sending from Outlook as an attachment. At
the least, it will rule out the "send to" as the problem.
 
G

Guest

I am very familiar with the steps that you've outlined and I appreciate your
response, however I was wondering if anyone else experienced the same problem
as I did and if they knew the root cause and resolution as opposed to
providing me with alternative steps. Has anyone else encountered the same
issue that I described in my original post? Thanks.

Echo S said:
Try saving it to the harddrive and sending from Outlook as an attachment. At
the least, it will rule out the "send to" as the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I'm using MS Office 2003. I created a PowerPoint presentation and saved
it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File ==>
Send
To ==> Mail Recipient (as Attachment)). The email recipients all work
within
my organization, therefore we all use PowerPoint 2003 and Outlook 2003. A
few of the email recipients contacted me and told me they received an
error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 
E

Echo S

I was suggesting it as a test to rule out general problems sending PPT files
saved to that same folder. I was particularly curious if the file you were
sending from within PPT resides on a mapped drive -- perhaps one that other
users don't have access to.

It's a bit odd, though, because the file path shouldn't get embedded in
there when you use send to. You did save the presentation before you sent
it, right? Does the file path listed in the error give you any clues?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I am very familiar with the steps that you've outlined and I appreciate
your
response, however I was wondering if anyone else experienced the same
problem
as I did and if they knew the root cause and resolution as opposed to
providing me with alternative steps. Has anyone else encountered the same
issue that I described in my original post? Thanks.

Echo S said:
Try saving it to the harddrive and sending from Outlook as an attachment.
At
the least, it will rule out the "send to" as the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I'm using MS Office 2003. I created a PowerPoint presentation and
saved
it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File
==>
Send
To ==> Mail Recipient (as Attachment)). The email recipients all work
within
my organization, therefore we all use PowerPoint 2003 and Outlook 2003.
A
few of the email recipients contacted me and told me they received an
error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 
G

Guest

Eureka! A Help Desk specialist within my organization found the culprit!
Our organization has a max compression add-in which automatically compresses
file attachments; the add-in is supposed to decompress attachments, but for
whatever reason it didn't. Following are the steps that corrected the
problem:

Help menu ==> About Microsoft Outlook.
Click the [Disabled items] button.
Select the max compression line item and click the [Enable] button.
Tools menu ==> Options
Click the "Max Compression" tab.
Select "Do not compress attachments at all" and click [OK].

Thanks for your help Echo!

Echo S said:
I was suggesting it as a test to rule out general problems sending PPT files
saved to that same folder. I was particularly curious if the file you were
sending from within PPT resides on a mapped drive -- perhaps one that other
users don't have access to.

It's a bit odd, though, because the file path shouldn't get embedded in
there when you use send to. You did save the presentation before you sent
it, right? Does the file path listed in the error give you any clues?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I am very familiar with the steps that you've outlined and I appreciate
your
response, however I was wondering if anyone else experienced the same
problem
as I did and if they knew the root cause and resolution as opposed to
providing me with alternative steps. Has anyone else encountered the same
issue that I described in my original post? Thanks.

Echo S said:
Try saving it to the harddrive and sending from Outlook as an attachment.
At
the least, it will rule out the "send to" as the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


message I'm using MS Office 2003. I created a PowerPoint presentation and
saved
it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File
==>
Send
To ==> Mail Recipient (as Attachment)). The email recipients all work
within
my organization, therefore we all use PowerPoint 2003 and Outlook 2003.
A
few of the email recipients contacted me and told me they received an
error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 
S

Steve Rindsberg

Outlook Convert said:
I am very familiar with the steps that you've outlined and I appreciate your
response, however I was wondering if anyone else experienced the same problem
as I did and if they knew the root cause and resolution as opposed to
providing me with alternative steps. Has anyone else encountered the same
issue that I described in my original post? Thanks.

[ posted this before I saw you'd found an answer; figured I might as well leave
it here in case the same thing bites someone else ]

Apparently so:

http://support.microsoft.com/kb/835404

http://support.microsoft.com/kb/828041

There are quite a few more articles out there.

Hint: when you have a very specific error message like that, pick out the most
relevant phrase and plug it into Google along with the name of the program, like
so:

"PowerPoint can't read" outlook


Echo S said:
Try saving it to the harddrive and sending from Outlook as an attachment. At
the least, it will rule out the "send to" as the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I'm using MS Office 2003. I created a PowerPoint presentation and saved
it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File ==>
Send
To ==> Mail Recipient (as Attachment)). The email recipients all work
within
my organization, therefore we all use PowerPoint 2003 and Outlook 2003. A
few of the email recipients contacted me and told me they received an
error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 
Ad

Advertisements

E

Echo S

That's great to know. Thanks for posting back with what resolved it for you.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
Eureka! A Help Desk specialist within my organization found the culprit!
Our organization has a max compression add-in which automatically
compresses
file attachments; the add-in is supposed to decompress attachments, but
for
whatever reason it didn't. Following are the steps that corrected the
problem:

Help menu ==> About Microsoft Outlook.
Click the [Disabled items] button.
Select the max compression line item and click the [Enable] button.
Tools menu ==> Options
Click the "Max Compression" tab.
Select "Do not compress attachments at all" and click [OK].

Thanks for your help Echo!

Echo S said:
I was suggesting it as a test to rule out general problems sending PPT
files
saved to that same folder. I was particularly curious if the file you
were
sending from within PPT resides on a mapped drive -- perhaps one that
other
users don't have access to.

It's a bit odd, though, because the file path shouldn't get embedded in
there when you use send to. You did save the presentation before you sent
it, right? Does the file path listed in the error give you any clues?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


Outlook Convert said:
I am very familiar with the steps that you've outlined and I appreciate
your
response, however I was wondering if anyone else experienced the same
problem
as I did and if they knew the root cause and resolution as opposed to
providing me with alternative steps. Has anyone else encountered the
same
issue that I described in my original post? Thanks.

:

Try saving it to the harddrive and sending from Outlook as an
attachment.
At
the least, it will rule out the "send to" as the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


message I'm using MS Office 2003. I created a PowerPoint presentation and
saved
it
as a *.pps. I emailed the *.pps file directly from PowerPoint (File
==>
Send
To ==> Mail Recipient (as Attachment)). The email recipients all
work
within
my organization, therefore we all use PowerPoint 2003 and Outlook
2003.
A
few of the email recipients contacted me and told me they received
an
error
message after double-clicking on the *.pps file:
"PowerPoint can't read <File Name and Path>"
Has anyone run into this problem? Thanks in advance.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top