Outlook Express problem receiving emails

[Ian]

Able to send emails and even receive some spam emails in Outlook Express,
but mysteriously unable to receive emails from family members.

[Note: Recently reformatted hard drive and reinstalled Windows XP, SP3,
Outlook express 6.0, Internet Explorer 8 and installing various types of
software.
Internet connection and other email services work OK]

TEST 1 Outlook Express sent to two other e-mail services in my name; succesful
TEST 2 Reply from same other e-mail services in my name to Outlook Express ;
also succesful
TEST 3 Sent out various e-mails to family. They claimed to have pressed SEND
on replies, but none arrived. (None of them are blocked messages so cannot
think why)

What have I missed or done wrong? Please advise

Thanks - Ian

 

[Jim]

Able to send emails and even receive some spam emails in Outlook Express,
but mysteriously unable to receive emails from family members.

[Note: Recently reformatted hard drive and reinstalled Windows XP, SP3,
Outlook express 6.0, Internet Explorer 8 and installing various types of
software.
Internet connection and other email services work OK]

TEST 1 Outlook Express sent to two other e-mail services in my name; succesful
TEST 2 Reply from same other e-mail services in my name to Outlook Express ;
also succesful
TEST 3 Sent out various e-mails to family. They claimed to have pressed SEND
on replies, but none arrived. (None of them are blocked messages so cannot
think why)

What have I missed or done wrong? Please advise

Thanks - Ian

Are family members in different houses or on network in your house ?

 

[Elmo]

Able to send emails and even receive some spam emails in Outlook Express,
but mysteriously unable to receive emails from family members.

[Note: Recently reformatted hard drive and reinstalled Windows XP, SP3,
Outlook express 6.0, Internet Explorer 8 and installing various types of
software.
Internet connection and other email services work OK]

TEST 1 Outlook Express sent to two other e-mail services in my name; succesSful
TEST 2 Reply from same other e-mail services in my name to Outlook Express ;
also succesSful
TEST 3 Sent out various e-mails to family. They claimed to have pressed SEND
on replies, but none arrived. (None of them are blocked messages so cannot
think why)

What have I missed or done wrong? Please advise

Thanks - Ian

Just a thought:

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