Outlook Express crashes - HELP PLEASE

[Jim Klotz]

Can anyone give he some help or suggestions for this
prolem? Thanks.

I'm having a problem with Outlook Express. I have three
identities set up, one for each of 3 email accounts I
have with my ISP. In the last week or so, Outlook
Express gets an error and wants to close apparently on
only ONE of the identities.

Pertinent information for my system and the error I'm
getting is here below.

Any ideas? Help please. I have no real idea what most
of the error information means and I sure don't have the
$250 MS wants to talk to me about this.

Thanks in advance,
- Jim Klotz

* OS:
Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600

* Processor
Intel(R) Pentium(R) 4 CPU 1.80GHz
Version: x86 Family 15 Model 1 Stepping 2
Speed: 1816 MHz

*Email client:
Outlook Express 6 ver. 6.00.2800.1123

* Error information:
Outlook Express has encountered a problem and needs to
close. We are sorry for the inconvenience.

Error report top information:
AppName: msimn.exe AppVer: 6.0.2800.1123 ModName:
directdb.dll
ModVer: 6.0.2800.1123 Offset: 0000af5e

System Information: Windows Error Reporting has the
following for a few of these crashes yesterday:
11/10/2003 10:04 AM Application Error Faulting
application msimn.exe, version 6.0.2800.1123, faulting
module directdb.dll, version 6.0.2800.1123, fault address
0x0000af5e.


11/10/2003 10:05 AM Application Error Fault bucket
27228154.


11/10/2003 10:08 AM Application Error Faulting
application msimn.exe, version 6.0.2800.1123, faulting
module directdb.dll, version 6.0.2800.1123, fault address
0x0000af5e.


11/10/2003 10:08 AM Application Error Fault bucket
27228154.


11/10/2003 11:00 AM Application Error Faulting
application msimn.exe, version 6.0.2800.1123, faulting
module directdb.dll, version 6.0.2800.1123, fault address
0x0000af5e.


11/10/2003 1:04 PM Application Error Faulting
application msimn.exe, version 6.0.2800.1123, faulting
module directdb.dll, version 6.0.2800.1123, fault address
0x0000af5e.


11/10/2003 1:04 PM Application Error Fault bucket
27228154.

 

[Chris Lanier]

Greetings --

It would be a good idea to post this in the Outlook Express Newsgroup

 

[Guest]

Thanks Chris,

My first time using these forums/newsgroups. Didn't see
that one. Will check it out

Thanks again,
- Jim K