Outlook Express 6.0 Missing Mail

[Guest]

Windows XP Pro - I use outlook express, and I kep finding that some of my
mails dissappear - but only from my Inbox? A month ago I lost about 6 moths
mail - but it kept the most mails before that - ie last few years, and last
few days - so just a chunk in the recent past went missing. Now I have just
lost the last months - except the last few days? Have checked the Deleted,
and also the SPAM messages as I use Spambully3 - any ideas? Where can I find
my missing mails? Why is it happening?

 

[Pegasus]

Windows XP Pro - I use outlook express, and I kep finding that some of my
mails dissappear - but only from my Inbox? A month ago I lost about 6
moths
mail - but it kept the most mails before that - ie last few years, and
last
few days - so just a chunk in the recent past went missing. Now I have
just
lost the last months - except the last few days? Have checked the Deleted,
and also the SPAM messages as I use Spambully3 - any ideas? Where can I
find
my missing mails? Why is it happening?

The experts in an Outlook Express newsgroup can probably
help you. This newsgroup, as its name says, looks at WinXP
issues.

 

[PA Bear]

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)