Outlook.exe - abnormal program termination - please help!

[Guest]

Hi,

I am using OUtlook 2003 and have to user profiles - one using exchange and
personal folders (pst) file, and other using POP3 that downloads e-mail to
the same PST file.

Recenlty my PST file crashed and i restored the file from backup. Now, my
exchange profile works well (including the ability to see and
copy/move/delete) message to/from the Personal Folders pst file. However, in
the other profile i get the MS Visual C++ Library error "Outlook.exe -
abnormal program termination" that closes Outlook. The most annoying part is
this happens only with this PST file! When i create a new PST file and route
all new messages there - everything work great. But when i route the new
messages to my PST file i get the error message again!
I ran the SCANPST app to check for problems on the PST - did not help.

Please help!

Thanks a lot,

Barak

 

[Roady [MVP]]

What is logged to the Event Viewer regarding this?
What is the size of the pst-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi,

I am using OUtlook 2003 and have to user profiles - one using exchange and
personal folders (pst) file, and other using POP3 that downloads e-mail to
the same PST file.

Recenlty my PST file crashed and i restored the file from backup. Now, my
exchange profile works well (including the ability to see and
copy/move/delete) message to/from the Personal Folders pst file. However, in
the other profile i get the MS Visual C++ Library error "Outlook.exe -
abnormal program termination" that closes Outlook. The most annoying part is
this happens only with this PST file! When i create a new PST file and route
all new messages there - everything work great. But when i route the new
messages to my PST file i get the error message again!
I ran the SCANPST app to check for problems on the PST - did not help.

Please help!

Thanks a lot,

Barak

 

[Guest]

Event Viewer shows nothing related to this.
PST file size is ~800Mb, and as i said it works at the Exchange profile

Thanks

 

[Roady [MVP]]

When Outlook gets terminated in an unexpected way something must be logged
to the Application Log of the Event Viewer.
Since it works with a new pst-file an easy way out would be to create a new
pst-file and move all the items from the existing pst-file to the new one
and drop the old pst-file.