ScanPST can't recover PST file

[Eric]

Something happened which apparently corrupted my PST file. Outlook wouldn't
start, so I had to start a new profile.

I used ScanPST on the old PST file. ScanPST completed 6 out of 8 stages,
then terminated with an error message. (Unfortunately I didn't write it down.)

What other steps can I take to recover my PST file? I see a lot of
third-party utilities that claim to do this, but I have no way of evaluating
them. Are there any that are considered better than the others?

Thanks for any help or suggestions.

 

[Milly Staples [MVP - Outlook]]

Outlook version please??? How big is the .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Eric asked:

| Something happened which apparently corrupted my PST file. Outlook
| wouldn't start, so I had to start a new profile.
|
| I used ScanPST on the old PST file. ScanPST completed 6 out of 8
| stages,
| then terminated with an error message. (Unfortunately I didn't write
| it down.)
|
| What other steps can I take to recover my PST file? I see a lot of
| third-party utilities that claim to do this, but I have no way of
| evaluating them. Are there any that are considered better than the
| others?
|
| Thanks for any help or suggestions.

 

[Eric]

(Sorry - obvious questions, that I forgot to mention in my original post. In
a situation like this - where you're afraid that you've lost a bunch of
emails - it's easy to get a little distracted!)

Outlook 2003. About 900 MB.

Thanks for any help you can offer.

 

[Milly Staples [MVP - Outlook]]

Have you tried running scanpst.exe again to see if it errors out again? If
you do, please post the exact error message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Eric asked:

| (Sorry - obvious questions, that I forgot to mention in my original
| post. In a situation like this - where you're afraid that you've lost
| a bunch of emails - it's easy to get a little distracted!)
|
| Outlook 2003. About 900 MB.
|
| Thanks for any help you can offer.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Outlook version please??? How big is the .pst file?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Eric asked:
||
||| Something happened which apparently corrupted my PST file. Outlook
||| wouldn't start, so I had to start a new profile.
|||
||| I used ScanPST on the old PST file. ScanPST completed 6 out of 8
||| stages,
||| then terminated with an error message. (Unfortunately I didn't write
||| it down.)
|||
||| What other steps can I take to recover my PST file? I see a lot of
||| third-party utilities that claim to do this, but I have no way of
||| evaluating them. Are there any that are considered better than the
||| others?
|||
||| Thanks for any help or suggestions.