Outlook e-mail Problem

[Steve Young]

I can receive e-mail on Outlook in the Office Professional
Edition 2003. However, a problem just started where I
cannot send an e-mail. When I click "new" or "forward" I
get the hourglass and a message pops up that
says "Starting Microsoft Office Word 2003 as your e-mail
editor." From there the screen is frozen and I am dead in
the water. I am receiving e-mail however.

I sure would appreciate any advice on how to resolve this.
Thank you.

 

[Milly Staples [MVP - Outlook]]

If you uncheck Word as the message editor, can you send mail? If not still,
can you test your account settings and report back the exact error message
from the Errors tab?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Steve Young asked:

| I can receive e-mail on Outlook in the Office Professional
| Edition 2003. However, a problem just started where I
| cannot send an e-mail. When I click "new" or "forward" I
| get the hourglass and a message pops up that
| says "Starting Microsoft Office Word 2003 as your e-mail
| editor." From there the screen is frozen and I am dead in
| the water. I am receiving e-mail however.
|
| I sure would appreciate any advice on how to resolve this.
| Thank you.

 

[Guest]

Thanks Milly. Unchecking Word got me back in business. I have no idea why it did though. Thanks again for the help.