E-mail

[rocdon]

I am using Outlook 2007 Student edition. When I reply to an e-mail or try to
send a new one the first response will go thru. The next e-mail I try to send
freezes the program and I have to run the "recovery diagnostic to restart
Outlook then I can send the e-mail.
Every other e-mail I try to send freezes the program and I have to restart
in order to send an e-mail.

 

[Brian Tillman [MVP-Outlook]]

I am using Outlook 2007 Student edition.

There is no Outlook 2007 Student Edition that I'm aware.

When I reply to an e-mail or try to
send a new one the first response will go thru. The next e-mail I try to
send
freezes the program and I have to run the "recovery diagnostic to restart
Outlook then I can send the e-mail.
Every other e-mail I try to send freezes the program and I have to restart
in order to send an e-mail.

The first thing to find out is if you have an add-in interfering. Start
Outlook in safe mode (hold Ctrl when you start it) and see if that makes a
difference. If so, start Outlook normally, disable all the addins, then start
enabling them one at a time until you find out if one is causing the problem.
You should also uninstall your antivirus program and reinstall it without the
mail scanning feature.