Outlook does not properly display subject lines in foreign lang.

[Guest]

This mostly pertains to Japanese and Chinese font. When I open the email, I
can read it fine, and the subject displays the correct Japanese. However, in
the inbox, all I see are garbled symbols. This makes it hard to distinguish
who the sender is.

My email provider displays it correctly in the online mailbox, so I know
it's not their fault.

Is there a way to encode the Inbox?

 

[Pat Willener]

You need 3 things for this:
- Outlook 2003 (or higher)
- A Unicode-enabled OL2003-type PST file
- incoming messages must be correctly encoded in Japanese or Chinese

 

[Guest]

Thank you for the help. Now is it possible to download Outlook 2003+ as an
"update" of sorts or is it a completely different program?

I.E. MSN 2.0 --> 2.1

 

[Pat Willener]

You can download the beta of Outlook 2007, but if you need it in a
productive environment, then I recommend that you buy the Outlook 2003
upgrade.

 

[Jack]

I'm using outlook 2007 but still have the same problem, cannot read the
subject & sender names. Why ? & how to solve this ?

 

[Diane Poremsky [MVP]]

Are they new messages or ones added to the pst before upgrading? Do you have
those character sets installed?

--
Diane Poremsky [MVP - Outlook]





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