outlook crashes after open

[Murat Demirkiran]

Hello,

I have a user who has administrative rights and Windows XP Pro Sp2 English
Office 2003 . When we open the e-mail , it crashes and gives following
error.
AppName: outlook.exe
AppVer: 11.0.5510.0
AppStamp:3f1380f0
ModName: mso.dll
ModVer: 11.0.5606.0
ModStamp:3f334cce
fDebug: 0
Offset: 0001f442

When we would like to try in different machine , also makes the same
problem. I checked Exchange 2003 System Manager and also Active Directory
users and rights but same the same.

I checked Technet , no answer has about this issue.
I tried Remove the Profile from local machine and synchronize again.
I tried different user rights.


Can anyone help about this issue?

Best regards

Murat DEMIRKIRAN

 

[Guest]

Have you tried reinstalling it?

 

[Murat Demirkiran]

Yes i re-install , used service pack , reinstall service pack , and vise
verca. No action the same error.