Outlook Crash

[David]

Hi,

Just migrated Exchange 2000 from one hardware platform to another. Some
(but not all) users are now experiencing Outlook 2003 crashing when clicking
on folders other than INBOX (such as Contact, Calendar, etc.). This includes
all users on Citrix as well as some users on their individual PCs. This
leads me to think it is something with the config on the individual
computers, as some computers work, while others do not.

Have tried Outlook /safe with no luck.
Have disabled add-ins with no luck.
Have reviewed AV settings and noted no differences between working and
non-working computers.

The Event Log has the following: EVENT ID 1000, Microsoft Office 11;
Category: None; Faulting application outlook.exe, version 11.0.5510.0, stamp
3f1380f0, faulting module ntdll.dll, version 5.2.3790.3959, stamp 45d70ad8,
debug? 0, fault address 0x00028235.

I have seen other posts, but no solutions.

Any ideas?

Thanks.

 

[Roady [MVP]]

Hard to say without telling us your migration method.
Tried recreating the mail profile?

 

[David]

Hi,

Migration method: Moved mailboxes from old server to new server.

Another note: OWA for these accounts works fine. Outlook 2003 crashes.

Thanks.
--
David

Hard to say without telling us your migration method.
Tried recreating the mail profile?