Outlook crashes when printing

[novice]

I get the following error message:

Faulting application outlook.exe, version 11.0.6565.0, stamp 42cacc7d,
faulting module ole.dll, version 5.1.2600.2726, stamp 42e5be93, debug? 0,
fault address 0x00092dd8

Please help in resolving this issue. User is running Windows XP SP2, and
Office 2003 SP2.

Thanking you in advance.

 

[Roady [MVP]]

When printing what kind of message? What is the message format?
Tried updating/reinstalling the printer driver already?

Looks like you are printing an HTML message. This is done via Internet
Explorer. Can you print from there?

 

[novice]

Here is what happens, I open outlook and try to print an email. Then I get an
dialog box saying "Microsoft Outlook has encountered a problem, and needs to
close". Its one of those messages that asks you to send error report to
microsoft. I looked-up the error message details from Event Viewer.

I also tried re-installing the print driver, but still get the error.

Roady: Your'e right, its an HTML message. But I can print from IE.

Please help. Thanks.

 

[novice]

I guess it a problem with printing HTML because even web pages do not print
correctly (sometimes only the top navigation bar prints).