outlook address book does not see contacts folder

R

Richard

None of my contacts appear in the address book.
Windows Vista Business running Outlook 2007.
I used Windows Easy Transfer to transfer my Outlook information from a
computer with Windows XP Pro and Outlook XP.

When I right-click "Contacts" and examine Properties | Outlook Address Book
the option to "Show this folder as an e-mail Address Book is dimmed.

In Tools | Account Settings | Address Book the "Outlook Address Book"
appears but cannot be removed ("Remove" is dimmed).

Any attempt to add a new additional address book of type Outlook Address
Book yields the message "This account or directory type already exists and
cannot be specified twice"

I mention the above because they are the results of my attempting to follow
directions suggested here and on Microsoft's official help site.
Thanks, Richard
 
R

Russ Valentine [MVP-Outlook]

You will find this answer posted here many times.
You should never use WET with Outlook. It does not work. It creates a
corrupt profile to which you cannot add the address book service. Create a
new profile from scratch and then use the directions posted here to add and
configure the Outlook Address Book.
 
R

Richard

Thank you. This works.

Russ Valentine said:
You will find this answer posted here many times.
You should never use WET with Outlook. It does not work. It creates a
corrupt profile to which you cannot add the address book service. Create a
new profile from scratch and then use the directions posted here to add and
configure the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Richard said:
None of my contacts appear in the address book.
Windows Vista Business running Outlook 2007.
I used Windows Easy Transfer to transfer my Outlook information from a
computer with Windows XP Pro and Outlook XP.

When I right-click "Contacts" and examine Properties | Outlook Address
Book
the option to "Show this folder as an e-mail Address Book is dimmed.

In Tools | Account Settings | Address Book the "Outlook Address Book"
appears but cannot be removed ("Remove" is dimmed).

Any attempt to add a new additional address book of type Outlook Address
Book yields the message "This account or directory type already exists and
cannot be specified twice"

I mention the above because they are the results of my attempting to
follow
directions suggested here and on Microsoft's official help site.
Thanks, Richard
 

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