Outlook 2007 won't work with pst files

[Russ Valentine [MVP-Outlook]]

You misunderstand what beta testing involves. No one testing this beta
should come here and expect to find that answers to their questions already
to exist. Often times they will be uncovering issues that have not been seen
before, especially if they are using the beta in an untested or unsupported
scenario (as are the both of you). What is required is a clear and accurate
description of the problem and the steps to reproduce it.
--
Russ Valentine
[MVP-Outlook]

I'm sorry but you sound rude and unhelpful. This person clearly has a
problem
with the Beta and I have a very similar situation (if you care to read
above).

I think he made a good effort at explaining what went on and you are very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2 is
apparently receiving messages but is somehow not 'rendering' them. IE
There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to Outlook
2003,
these very same messages are toast, implying that OL 2007 Beta 2 is REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us
resolve
it? What have we done wrong?



--
MS Professional

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files
in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]

Just to clarify, I do mean ost files. I think outlook 2003 used pst
files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file
and
now i
can add my old archive data files without problem. In answer to
your
question I was removing the pst data files that were associated with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try
and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Sue Mosher [MVP-Outlook]]

I ask you this. Why is there a ‘Report Render Problem’ button on the email

display pane? Can you tell us that?

Its purpose is to submit HTML messages to Microsoft where the text you see doesn't look right. Outlook 2007 includes improved CSS support, so messages may look different in OL2007 than they would in earlier versions.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Russ Valentine [MVP-Outlook]]

I think you've already proved yourself wrong very nicely. Participants in
the public beta are not required to file bug reports or provide any feedback
whatsoever. So just how is it that Microsoft is exploiting your time and
effort?
On the other hand, people who come into these newsgroups demanding solutions
for their unsupported software from unpaid volunteers may be exploiting the
time and effort of others when the information they provide is incomplete or
inaccurate.
--
Russ Valentine
[MVP-Outlook]

Au contraire my friend I understand much more about beta software than you
assume.

I ask you this. Why is there a 'Report Render Problem' button on the email
display pane? Can you tell us that?

That could suggest to someone like me that they already know about a
'render
problem' but failed to let us know that Outlook 2007 B2 may or may not
actually be of any use to receive mail.

As in, they knew/know that many/possibly all emails WILL NOT EVEN DISPLAY
in
their Beta 2 software, far less allow someone to actually use it for the
purpose designed - as an email management program. Even on normal,
run-of-the-mill, otherwise fully functioning, MS Office machines this
Outlook
2007 Beta 2 software sucks.

I suggest that is a very cynical exploitation of my time and effort and
that
of all the others who I know will come out the woodwork as the Beta is
downloaded.

Prove me wrong?



--
MS Professional

You misunderstand what beta testing involves. No one testing this beta
should come here and expect to find that answers to their questions
already
to exist. Often times they will be uncovering issues that have not been
seen
before, especially if they are using the beta in an untested or
unsupported
scenario (as are the both of you). What is required is a clear and
accurate
description of the problem and the steps to reproduce it.
--
Russ Valentine
[MVP-Outlook]

I'm sorry but you sound rude and unhelpful. This person clearly has a
problem
with the Beta and I have a very similar situation (if you care to read
above).

I think he made a good effort at explaining what went on and you are
very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is
succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2 is
apparently receiving messages but is somehow not 'rendering' them. IE
There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to Outlook
2003,
these very same messages are toast, implying that OL 2007 Beta 2 is
REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us
resolve
it? What have we done wrong?



--
MS Professional


:

Dead wrong. Offline Exchange content has always been stored in OST
files,
never PST files. Most Exchange administrators do not even want PST
files
in
their users' profiles.
You need to understand what you're doing and what you're saying. Once
you
do, if you think you have a beta issue, post it clearly and
accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]
Just to clarify, I do mean ost files. I think outlook 2003 used pst
files
to
store offline exchange content (plz correct me if I'm wrong) but
2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an
Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook
2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files.
An
accurate account of your problem would be helpful in sorting this
out.
--
Russ Valentine
[MVP-Outlook]
message
Simkin is right, it seems to be something with the ost file. I
took
your
and
sue's suggestion and created a new mail profile with a new ost
file
and
now i
can add my old archive data files without problem. In answer to
your
question I was removing the pst data files that were associated
with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a
new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is
actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what
you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I
try
and
open
the
program. If I remove my pst archives then it runs without
a
problem.
Anyone
else had similar issues?

 

[Guest]

I dont intend to argue with you. You are right, in as much as I have already
admitted that I made an error of judgement. And apologised for it in several
places here already. I can admit and stand by the fact that I made amistake.

It does not mean you are right or wrong.

And it does not reveal exactly who is at fault - MS S/W or AVG AntiVirus.
Never the less I am SURE this will fox many users. And if you take the
approach you did not many will get it resolved. I found my solution elsewhere.

For the record, Outlook 2007 B2 will be screwed unless you switch off
'incoming and outgoing certify' which is a setting within AVG AntiVirus email
Scanner function.

You can find the details here:

http://forum.grisoft.cz/freeforum/read.php?3,69240,backpage=2,sv=

Cherrio


--
MS Professional

I think you've already proved yourself wrong very nicely. Participants in
the public beta are not required to file bug reports or provide any feedback
whatsoever. So just how is it that Microsoft is exploiting your time and
effort?
On the other hand, people who come into these newsgroups demanding solutions
for their unsupported software from unpaid volunteers may be exploiting the
time and effort of others when the information they provide is incomplete or
inaccurate.
--
Russ Valentine
[MVP-Outlook]

Au contraire my friend I understand much more about beta software than you
assume.

I ask you this. Why is there a 'Report Render Problem' button on the email
display pane? Can you tell us that?

That could suggest to someone like me that they already know about a
'render
problem' but failed to let us know that Outlook 2007 B2 may or may not
actually be of any use to receive mail.

As in, they knew/know that many/possibly all emails WILL NOT EVEN DISPLAY
in
their Beta 2 software, far less allow someone to actually use it for the
purpose designed - as an email management program. Even on normal,
run-of-the-mill, otherwise fully functioning, MS Office machines this
Outlook
2007 Beta 2 software sucks.

I suggest that is a very cynical exploitation of my time and effort and
that
of all the others who I know will come out the woodwork as the Beta is
downloaded.

Prove me wrong?



--
MS Professional

You misunderstand what beta testing involves. No one testing this beta
should come here and expect to find that answers to their questions
already
to exist. Often times they will be uncovering issues that have not been
seen
before, especially if they are using the beta in an untested or
unsupported
scenario (as are the both of you). What is required is a clear and
accurate
description of the problem and the steps to reproduce it.
--
Russ Valentine
[MVP-Outlook]
"Sandy Miller com>" <miller(dot)sandy(at)gmail<dot> wrote in message
I'm sorry but you sound rude and unhelpful. This person clearly has a
problem
with the Beta and I have a very similar situation (if you care to read
above).

I think he made a good effort at explaining what went on and you are
very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is
succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2 is
apparently receiving messages but is somehow not 'rendering' them. IE
There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to Outlook
2003,
these very same messages are toast, implying that OL 2007 Beta 2 is
REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us
resolve
it? What have we done wrong?



--
MS Professional


:

Dead wrong. Offline Exchange content has always been stored in OST
files,
never PST files. Most Exchange administrators do not even want PST
files
in
their users' profiles.
You need to understand what you're doing and what you're saying. Once
you
do, if you think you have a beta issue, post it clearly and
accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]
Just to clarify, I do mean ost files. I think outlook 2003 used pst
files
to
store offline exchange content (plz correct me if I'm wrong) but
2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an
Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook
2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files.
An
accurate account of your problem would be helpful in sorting this
out.
--
Russ Valentine
[MVP-Outlook]
message
Simkin is right, it seems to be something with the ost file. I
took
your
and
sue's suggestion and created a new mail profile with a new ost
file
and
now i
can add my old archive data files without problem. In answer to
your
question I was removing the pst data files that were associated
with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a
new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is
actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what
you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I
try
and
open
the
program. If I remove my pst archives then it runs without
a
problem.
Anyone
else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

It is best to turn off all email scanning with all versions of Outlook.
Always has been.
I agree there is no argument here. My only point is that simply posting
symptoms without detailed information on how your installation was
configured, what error messages you received, and what other applications
are running that affect Outlook makes a solution impossible. Those are the
questions I asked at the outset. The answers to those questions would have
discovered the problem. These are the issues that will start to appear as
users install a beta in non-test environments. They will be difficult to
resolve without a lot of information.
--
Russ Valentine
[MVP-Outlook]

I dont intend to argue with you. You are right, in as much as I have
already
admitted that I made an error of judgement. And apologised for it in
several
places here already. I can admit and stand by the fact that I made
amistake.

It does not mean you are right or wrong.

And it does not reveal exactly who is at fault - MS S/W or AVG AntiVirus.
Never the less I am SURE this will fox many users. And if you take the
approach you did not many will get it resolved. I found my solution
elsewhere.

For the record, Outlook 2007 B2 will be screwed unless you switch off
'incoming and outgoing certify' which is a setting within AVG AntiVirus
email
Scanner function.

You can find the details here:

http://forum.grisoft.cz/freeforum/read.php?3,69240,backpage=2,sv=

Cherrio


--
MS Professional

I think you've already proved yourself wrong very nicely. Participants in
the public beta are not required to file bug reports or provide any
feedback
whatsoever. So just how is it that Microsoft is exploiting your time and
effort?
On the other hand, people who come into these newsgroups demanding
solutions
for their unsupported software from unpaid volunteers may be exploiting
the
time and effort of others when the information they provide is incomplete
or
inaccurate.
--
Russ Valentine
[MVP-Outlook]

Au contraire my friend I understand much more about beta software than
you
assume.

I ask you this. Why is there a 'Report Render Problem' button on the
email
display pane? Can you tell us that?

That could suggest to someone like me that they already know about a
'render
problem' but failed to let us know that Outlook 2007 B2 may or may not
actually be of any use to receive mail.

As in, they knew/know that many/possibly all emails WILL NOT EVEN
DISPLAY
in
their Beta 2 software, far less allow someone to actually use it for
the
purpose designed - as an email management program. Even on normal,
run-of-the-mill, otherwise fully functioning, MS Office machines this
Outlook
2007 Beta 2 software sucks.

I suggest that is a very cynical exploitation of my time and effort and
that
of all the others who I know will come out the woodwork as the Beta is
downloaded.

Prove me wrong?



--
MS Professional


:

You misunderstand what beta testing involves. No one testing this beta
should come here and expect to find that answers to their questions
already
to exist. Often times they will be uncovering issues that have not
been
seen
before, especially if they are using the beta in an untested or
unsupported
scenario (as are the both of you). What is required is a clear and
accurate
description of the problem and the steps to reproduce it.
--
Russ Valentine
[MVP-Outlook]
"Sandy Miller com>" <miller(dot)sandy(at)gmail<dot> wrote in message
I'm sorry but you sound rude and unhelpful. This person clearly has
a
problem
with the Beta and I have a very similar situation (if you care to
read
above).

I think he made a good effort at explaining what went on and you are
very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is
succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2
is
apparently receiving messages but is somehow not 'rendering' them.
IE
There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to
Outlook
2003,
these very same messages are toast, implying that OL 2007 Beta 2 is
REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us
resolve
it? What have we done wrong?



--
MS Professional


:

Dead wrong. Offline Exchange content has always been stored in OST
files,
never PST files. Most Exchange administrators do not even want PST
files
in
their users' profiles.
You need to understand what you're doing and what you're saying.
Once
you
do, if you think you have a beta issue, post it clearly and
accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]
message
Just to clarify, I do mean ost files. I think outlook 2003 used
pst
files
to
store offline exchange content (plz correct me if I'm wrong) but
2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an
Outlook
2003
profile that had 3 PST files, one default, 2 for archive.
Outlook
2007
failed to open with no error message, yet you somehow opened it
and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST
files.
An
accurate account of your problem would be helpful in sorting
this
out.
--
Russ Valentine
[MVP-Outlook]
message
Simkin is right, it seems to be something with the ost file.
I
took
your
and
sue's suggestion and created a new mail profile with a new ost
file
and
now i
can add my old archive data files without problem. In answer
to
your
question I was removing the pst data files that were
associated
with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a
new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was
to
upgrade.
It
migrated all my settings and data files itself. This is
actually
the
beta
2
that was posted to msdn yesterday so I don't know if this
is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what
you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
in
message
I had outlook 2003 set up on my computer with 2 pst files
to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I
try
and
open
the
program. If I remove my pst archives then it runs
without
a
problem.
Anyone
else had similar issues?

 

[Ken Slovak - [MVP - Outlook]]

Even in Outlook 2003 and earlier there are a long list of problems caused by
incoming/outgoing email scanning. I use AVG and always disable that feature.

Some of the known problems with the scanning enabled (AVG is actually better
than Norton and others here) are multiple copies (100's) of emails sent out
for each real one sent, a large message takes so long to scan that the
connection times out but the scanner sends anyway to a black hole and the
message never gets to the recipient but Outlook thinks it was sent, and
blank incoming emails.

If you look at the archives of the newsgroups you will see hundreds of
problems caused by incoming/outgoing email scanning just for Outlook 2003.

 

[Guest]

Please tell me where I am complaining about it not working. It actually
functions quite well for a beta2 on the whole. All I'm trying to do is
provide feedback and describe my problem so perhaps microsoft can fix it.
Apparently some people don't read my messages very clearly and I end up
answering the same question 3 times. If there's a communication problem then
I don't see the need to be rude about it, especially from people that are
supposed to be representative of microsoft's commitment to its user
community. I know the hazards of installing beta software, I've been
enrolled in the beta programs of their server level software. I don't ever
remember anyone telling someone in the public forums that had downloaded it
off msdn that they didn't know what they were doing and it was their fault.
From now on I'll stick to ladybug (if they have it set up for office 2k7) and
I won't have to deal with the egos of certain people.

Or not using Beta software and expecting it to work.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brent Mills asked:

| Ok, I couldn't remember if it used ost files or not. I'll let you
| tell our server administrators that we can't use pst files so we need
| more space on the server. It seems you view me as an idiotic user
| that doesn't know what I'm doing. I personally don't care what you
| think of me but I'm not sure how you equate this with user error. If
| I try to use outlook after the beta installation is complete it
| crashes. If I create a different profile and use a blank ost file
| then it will let me use my pst files and doesn't crash. At least one
| other person has the same issue. If I knew why this was I would
| probably be working for microsoft.
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Dead wrong. Offline Exchange content has always been stored in OST
|| files, never PST files. Most Exchange administrators do not even
|| want PST files in their users' profiles.
|| You need to understand what you're doing and what you're saying.
|| Once you do, if you think you have a beta issue, post it clearly and
|| accurately. This looks like end user error that has nothing to do
|| with the beta. --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| Just to clarify, I do mean ost files. I think outlook 2003 used
||| pst files to
||| store offline exchange content (plz correct me if I'm wrong) but
||| 2007 seems
||| to use an ost file for this purpose.
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| I assume you mean PST files, not OST files.
|||| So let me get this straight. You did an in place upgrade of an
|||| Outlook 2003
|||| profile that had 3 PST files, one default, 2 for archive. Outlook
|||| 2007 failed to open with no error message, yet you somehow opened
|||| it and removed
|||| the 2 archive PST files. I'm having trouble following your post.
|||| Outlook 2007 is uniquely poor at handling connections to PST
|||| files. An accurate account of your problem would be helpful in
|||| sorting this out. --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| message ||||| Simkin is right, it seems to be something with the ost file. I
||||| took your
||||| and
||||| sue's suggestion and created a new mail profile with a new ost
||||| file and now i
||||| can add my old archive data files without problem. In answer to
||||| your question I was removing the pst data files that were
||||| associated with my profile through the mail interface in control
||||| panel.
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| Always follow an attempt at an in place upgrade by creating a new
|||||| profile
|||||| from scratch.
|||||| Exactly what files are you "removing" and how?
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| message
|||||| ||||||| I had 2003 on my machine and the only choice it gave me was to
||||||| upgrade.
||||||| It
||||||| migrated all my settings and data files itself. This is
||||||| actually the
||||||| beta
||||||| 2
||||||| that was posted to msdn yesterday so I don't know if this is a
||||||| new ability.
|||||||
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| No.
|||||||| Why would you "upgrade" to a beta? State more clearly what you
|||||||| did to
|||||||| migrate your Outlook data to a beta installation.
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| message
|||||||| ||||||||| I had outlook 2003 set up on my computer with 2 pst files to
||||||||| archive
||||||||| my
||||||||| older
||||||||| mail to. When I upgraded to 2007 it now locks up when I try
||||||||| and open
||||||||| the
||||||||| program. If I remove my pst archives then it runs without a
||||||||| problem.
||||||||| Anyone
||||||||| else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

But you are not providing feedback to Microsoft. You are using a public beta
and posting in a public newsgroup. If you want to provide feedback to
Microsoft, enroll in the private beta. I have no doubt your input would be
valuable.
When you post beta problems here, it is imperative that you provide complete
and accurate information because we must start from scratch. This has
nothing to do with egos. It has everything to do with not wasting each
other's time.
--
Russ Valentine
[MVP-Outlook]

Please tell me where I am complaining about it not working. It actually
functions quite well for a beta2 on the whole. All I'm trying to do is
provide feedback and describe my problem so perhaps microsoft can fix it.
Apparently some people don't read my messages very clearly and I end up
answering the same question 3 times. If there's a communication problem
then
I don't see the need to be rude about it, especially from people that are
supposed to be representative of microsoft's commitment to its user
community. I know the hazards of installing beta software, I've been
enrolled in the beta programs of their server level software. I don't
ever
remember anyone telling someone in the public forums that had downloaded
it
off msdn that they didn't know what they were doing and it was their
fault.
From now on I'll stick to ladybug (if they have it set up for office 2k7)
and
I won't have to deal with the egos of certain people.

Or not using Beta software and expecting it to work.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brent Mills asked:

| Ok, I couldn't remember if it used ost files or not. I'll let you
| tell our server administrators that we can't use pst files so we need
| more space on the server. It seems you view me as an idiotic user
| that doesn't know what I'm doing. I personally don't care what you
| think of me but I'm not sure how you equate this with user error. If
| I try to use outlook after the beta installation is complete it
| crashes. If I create a different profile and use a blank ost file
| then it will let me use my pst files and doesn't crash. At least one
| other person has the same issue. If I knew why this was I would
| probably be working for microsoft.
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Dead wrong. Offline Exchange content has always been stored in OST
|| files, never PST files. Most Exchange administrators do not even
|| want PST files in their users' profiles.
|| You need to understand what you're doing and what you're saying.
|| Once you do, if you think you have a beta issue, post it clearly and
|| accurately. This looks like end user error that has nothing to do
|| with the beta. --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| Just to clarify, I do mean ost files. I think outlook 2003 used
||| pst files to
||| store offline exchange content (plz correct me if I'm wrong) but
||| 2007 seems
||| to use an ost file for this purpose.
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| I assume you mean PST files, not OST files.
|||| So let me get this straight. You did an in place upgrade of an
|||| Outlook 2003
|||| profile that had 3 PST files, one default, 2 for archive. Outlook
|||| 2007 failed to open with no error message, yet you somehow opened
|||| it and removed
|||| the 2 archive PST files. I'm having trouble following your post.
|||| Outlook 2007 is uniquely poor at handling connections to PST
|||| files. An accurate account of your problem would be helpful in
|||| sorting this out. --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| message ||||| Simkin is right, it seems to be something with the ost file. I
||||| took your
||||| and
||||| sue's suggestion and created a new mail profile with a new ost
||||| file and now i
||||| can add my old archive data files without problem. In answer to
||||| your question I was removing the pst data files that were
||||| associated with my profile through the mail interface in control
||||| panel.
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| Always follow an attempt at an in place upgrade by creating a new
|||||| profile
|||||| from scratch.
|||||| Exactly what files are you "removing" and how?
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| message
|||||| ||||||| I had 2003 on my machine and the only choice it gave me was to
||||||| upgrade.
||||||| It
||||||| migrated all my settings and data files itself. This is
||||||| actually the
||||||| beta
||||||| 2
||||||| that was posted to msdn yesterday so I don't know if this is a
||||||| new ability.
|||||||
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| No.
|||||||| Why would you "upgrade" to a beta? State more clearly what you
|||||||| did to
|||||||| migrate your Outlook data to a beta installation.
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| message
|||||||| ||||||||| I had outlook 2003 set up on my computer with 2 pst files to
||||||||| archive
||||||||| my
||||||||| older
||||||||| mail to. When I upgraded to 2007 it now locks up when I try
||||||||| and open
||||||||| the
||||||||| program. If I remove my pst archives then it runs without a
||||||||| problem.
||||||||| Anyone
||||||||| else had similar issues?