Outlook 2007 won't work with pst files

[Guest]

I had outlook 2003 set up on my computer with 2 pst files to archive my older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem. Anyone
else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.

 

[Sue Mosher [MVP-Outlook]]

Are these .pst files both on your local hard drive?

Can you try setting up a completely new mail profile?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]

I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Guest]

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]

I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Guest]

Quick followup to my post:

I just installed it on a 3rd computer with the same configuration as
described below... and this time it worked great. I didn't have to delete my
..ost files. Pretty interesting.

Two things to note that are possible reasons why this worked:

a) I do not have any antivirus running on this 3rd pc
b) My laptop was upgraded first, and I had to fix it by deleting my .ost
files. It is possible that when Outlook 2007 created a new .ost file that it
somehow updated my exchange mailbox, so that now when I installed Outlook
2007 on my 3rd pc (it connects to the same exchange mailbox and user
account), it went through without a hitch because it already had the updated
..ost file.

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]

I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open
the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Sue Mosher [MVP-Outlook]]

You should always turn off anti-virus software when installing a new program.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Quick followup to my post:

I just installed it on a 3rd computer with the same configuration as
described below... and this time it worked great. I didn't have to delete my
.ost files. Pretty interesting.

Two things to note that are possible reasons why this worked:

a) I do not have any antivirus running on this 3rd pc
b) My laptop was upgraded first, and I had to fix it by deleting my ..ost
files. It is possible that when Outlook 2007 created a new .ost file that it
somehow updated my exchange mailbox, so that now when I installed Outlook
2007 on my 3rd pc (it connects to the same exchange mailbox and user
account), it went through without a hitch because it already had the updated
.ost file.

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Guest]

Simkin is right, it seems to be something with the ost file. I took your and
sue's suggestion and created a new mail profile with a new ost file and now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open
the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]

Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]

I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

Sorry, I'll go through it step by step to the best of my memory. It's pretty
similar to simkin's post.

1. I had outlook 2003 set up with an exchange connection which auto archived
my older mail to 2 pst files.
2. I installed 2007 and selected upgrade.
3. When I opened up outlook it went through the "migrating account settings"
spiel and then just hung with no error messages until I killed the process.
None of the other 2007 apps had any problems.
4. After messing with this awhile I went into the mail configuration in
control panel and deleted the 2 pst files off of my mail profile.
5. This let outlook open and function as normal but when I tried adding the
pst files back to my profile in the control panel app or through data file
management in outlook it caused it to hang again.
6. I tried creating a new mail profile in the control panel app and
associated it with a new ost file (I tried this with the one that outlook
initially created and it does not work) and once my mail resynched with
exchange I tried adding my pst files in outlook and it worked fine.

I looked through my error logs and did find one error. Hopefully this means
something to someone.

EventType offdiag12, P1
f8a78357-e48c-458e-8849-d14ea44739c770833cf6-e11c-4de3-ad51-caadb50e6ac6, P2
NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]

Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Sue Mosher [MVP-Outlook]]

PMJI, but where were these .pst files located? Not on a network drive, are they?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Sorry, I'll go through it step by step to the best of my memory. It's pretty
similar to simkin's post.

1. I had outlook 2003 set up with an exchange connection which auto archived
my older mail to 2 pst files.
2. I installed 2007 and selected upgrade.
3. When I opened up outlook it went through the "migrating account settings"
spiel and then just hung with no error messages until I killed the process.
None of the other 2007 apps had any problems.
4. After messing with this awhile I went into the mail configuration in
control panel and deleted the 2 pst files off of my mail profile.
5. This let outlook open and function as normal but when I tried adding the
pst files back to my profile in the control panel app or through data file
management in outlook it caused it to hang again.
6. I tried creating a new mail profile in the control panel app and
associated it with a new ost file (I tried this with the one that outlook
initially created and it does not work) and once my mail resynched with
exchange I tried adding my pst files in outlook and it worked fine.

I looked through my error logs and did find one error. Hopefully this means
something to someone.

EventType offdiag12, P1
f8a78357-e48c-458e-8849-d14ea44739c770833cf6-e11c-4de3-ad51-caadb50e6ac6,P2
NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]

Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

Just to clarify, I do mean ost files. I think outlook 2003 used pst files to
store offline exchange content (plz correct me if I'm wrong) but 2007 seems
to use an ost file for this purpose.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]

Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately. This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]

Just to clarify, I do mean ost files. I think outlook 2003 used pst files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]

Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

Ok, I couldn't remember if it used ost files or not. I'll let you tell our
server administrators that we can't use pst files so we need more space on
the server. It seems you view me as an idiotic user that doesn't know what
I'm doing. I personally don't care what you think of me but I'm not sure how
you equate this with user error. If I try to use outlook after the beta
installation is complete it crashes. If I create a different profile and use
a blank ost file then it will let me use my pst files and doesn't crash. At
least one other person has the same issue. If I knew why this was I would
probably be working for microsoft.

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately. This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]

Just to clarify, I do mean ost files. I think outlook 2003 used pst files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

Sorry, I forgot you had asked this. They're on my local drive.

PMJI, but where were these .pst files located? Not on a network drive, are they?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Sorry, I'll go through it step by step to the best of my memory. It's pretty
similar to simkin's post.

1. I had outlook 2003 set up with an exchange connection which auto archived
my older mail to 2 pst files.
2. I installed 2007 and selected upgrade.
3. When I opened up outlook it went through the "migrating account settings"
spiel and then just hung with no error messages until I killed the process.
None of the other 2007 apps had any problems.
4. After messing with this awhile I went into the mail configuration in
control panel and deleted the 2 pst files off of my mail profile.
5. This let outlook open and function as normal but when I tried adding the
pst files back to my profile in the control panel app or through data file
management in outlook it caused it to hang again.
6. I tried creating a new mail profile in the control panel app and
associated it with a new ost file (I tried this with the one that outlook
initially created and it does not work) and once my mail resynched with
exchange I tried adding my pst files in outlook and it worked fine.

I looked through my error logs and did find one error. Hopefully this means
something to someone.

EventType offdiag12, P1
f8a78357-e48c-458e-8849-d14ea44739c770833cf6-e11c-4de3-ad51-caadb50e6ac6, P2
NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Milly Staples [MVP - Outlook]]

Or not using Beta software and expecting it to work.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brent Mills asked:

| Ok, I couldn't remember if it used ost files or not. I'll let you
| tell our server administrators that we can't use pst files so we need
| more space on the server. It seems you view me as an idiotic user
| that doesn't know what I'm doing. I personally don't care what you
| think of me but I'm not sure how you equate this with user error. If
| I try to use outlook after the beta installation is complete it
| crashes. If I create a different profile and use a blank ost file
| then it will let me use my pst files and doesn't crash. At least one
| other person has the same issue. If I knew why this was I would
| probably be working for microsoft.
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| Dead wrong. Offline Exchange content has always been stored in OST
|| files, never PST files. Most Exchange administrators do not even
|| want PST files in their users' profiles.
|| You need to understand what you're doing and what you're saying.
|| Once you do, if you think you have a beta issue, post it clearly and
|| accurately. This looks like end user error that has nothing to do
|| with the beta. --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| Just to clarify, I do mean ost files. I think outlook 2003 used
||| pst files to
||| store offline exchange content (plz correct me if I'm wrong) but
||| 2007 seems
||| to use an ost file for this purpose.
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| I assume you mean PST files, not OST files.
|||| So let me get this straight. You did an in place upgrade of an
|||| Outlook 2003
|||| profile that had 3 PST files, one default, 2 for archive. Outlook
|||| 2007 failed to open with no error message, yet you somehow opened
|||| it and removed
|||| the 2 archive PST files. I'm having trouble following your post.
|||| Outlook 2007 is uniquely poor at handling connections to PST
|||| files. An accurate account of your problem would be helpful in
|||| sorting this out. --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| message ||||| Simkin is right, it seems to be something with the ost file. I
||||| took your
||||| and
||||| sue's suggestion and created a new mail profile with a new ost
||||| file and now i
||||| can add my old archive data files without problem. In answer to
||||| your question I was removing the pst data files that were
||||| associated with my profile through the mail interface in control
||||| panel.
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| Always follow an attempt at an in place upgrade by creating a new
|||||| profile
|||||| from scratch.
|||||| Exactly what files are you "removing" and how?
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| message
|||||| ||||||| I had 2003 on my machine and the only choice it gave me was to
||||||| upgrade.
||||||| It
||||||| migrated all my settings and data files itself. This is
||||||| actually the
||||||| beta
||||||| 2
||||||| that was posted to msdn yesterday so I don't know if this is a
||||||| new ability.
|||||||
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| No.
|||||||| Why would you "upgrade" to a beta? State more clearly what you
|||||||| did to
|||||||| migrate your Outlook data to a beta installation.
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| message
|||||||| ||||||||| I had outlook 2003 set up on my computer with 2 pst files to
||||||||| archive
||||||||| my
||||||||| older
||||||||| mail to. When I upgraded to 2007 it now locks up when I try
||||||||| and open
||||||||| the
||||||||| program. If I remove my pst archives then it runs without a
||||||||| problem.
||||||||| Anyone
||||||||| else had similar issues?

 

[Russ Valentine [MVP-Outlook]]

Not at all. But an inaccurate and incomplete description of a problem just
wastes everyone's time at best and provides misleading information at worst.
This would have been an important issue to try to track down. Very few users
would be willing to sacrifice a functioning production Outlook installation
to a beta installation, so the upgrade scenario is an important one to test.
That's why I wanted to try to make some sense of what you were reporting.
--
Russ Valentine
[MVP-Outlook]

Ok, I couldn't remember if it used ost files or not. I'll let you tell
our
server administrators that we can't use pst files so we need more space on
the server. It seems you view me as an idiotic user that doesn't know
what
I'm doing. I personally don't care what you think of me but I'm not sure
how
you equate this with user error. If I try to use outlook after the beta
installation is complete it crashes. If I create a different profile and
use
a blank ost file then it will let me use my pst files and doesn't crash.
At
least one other person has the same issue. If I knew why this was I would
probably be working for microsoft.

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files
in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]

Just to clarify, I do mean ost files. I think outlook 2003 used pst
files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file
and
now i
can add my old archive data files without problem. In answer to
your
question I was removing the pst data files that were associated with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try
and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

I'm sorry but you sound rude and unhelpful. This person clearly has a problem
with the Beta and I have a very similar situation (if you care to read above).

I think he made a good effort at explaining what went on and you are very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2 is
apparently receiving messages but is somehow not 'rendering' them. IE There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to Outlook 2003,
these very same messages are toast, implying that OL 2007 Beta 2 is REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us resolve
it? What have we done wrong?



--
MS Professional

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately. This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]

Just to clarify, I do mean ost files. I think outlook 2003 used pst files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?

 

[Guest]

Au contraire my friend I understand much more about beta software than you
assume.

I ask you this. Why is there a ‘Report Render Problem’ button on the email
display pane? Can you tell us that?

That could suggest to someone like me that they already know about a ‘render
problem’ but failed to let us know that Outlook 2007 B2 may or may not
actually be of any use to receive mail.

As in, they knew/know that many/possibly all emails WILL NOT EVEN DISPLAY in
their Beta 2 software, far less allow someone to actually use it for the
purpose designed - as an email management program. Even on normal,
run-of-the-mill, otherwise fully functioning, MS Office machines this Outlook
2007 Beta 2 software sucks.

I suggest that is a very cynical exploitation of my time and effort and that
of all the others who I know will come out the woodwork as the Beta is
downloaded.

Prove me wrong?



--
MS Professional

You misunderstand what beta testing involves. No one testing this beta
should come here and expect to find that answers to their questions already
to exist. Often times they will be uncovering issues that have not been seen
before, especially if they are using the beta in an untested or unsupported
scenario (as are the both of you). What is required is a clear and accurate
description of the problem and the steps to reproduce it.
--
Russ Valentine
[MVP-Outlook]

I'm sorry but you sound rude and unhelpful. This person clearly has a
problem
with the Beta and I have a very similar situation (if you care to read
above).

I think he made a good effort at explaining what went on and you are very
dismissive of his/her efforts.

There is obviously something VERY WRONG with this beta if it is succeeding
in screwing up mail inboxes. My own copy of the Outlook 2007 Beta 2 is
apparently receiving messages but is somehow not 'rendering' them. IE
There
is no content whatsoever. I CANNOT READ MY MAIL.

Another user is suggesting that, even after reverting back to Outlook
2003,
these very same messages are toast, implying that OL 2007 Beta 2 is REALLY
F^*&%£* them up..... And I concur with that theory for the moment.

Instead of complaining, how about using your 'expertise' to help us
resolve
it? What have we done wrong?



--
MS Professional

Dead wrong. Offline Exchange content has always been stored in OST files,
never PST files. Most Exchange administrators do not even want PST files
in
their users' profiles.
You need to understand what you're doing and what you're saying. Once you
do, if you think you have a beta issue, post it clearly and accurately.
This
looks like end user error that has nothing to do with the beta.
--
Russ Valentine
[MVP-Outlook]
Just to clarify, I do mean ost files. I think outlook 2003 used pst
files
to
store offline exchange content (plz correct me if I'm wrong) but 2007
seems
to use an ost file for this purpose.

:

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook
2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and
removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
Simkin is right, it seems to be something with the ost file. I took
your
and
sue's suggestion and created a new mail profile with a new ost file
and
now i
can add my old archive data files without problem. In answer to
your
question I was removing the pst data files that were associated with
my
profile through the mail interface in control panel.

:

Always follow an attempt at an in place upgrade by creating a new
profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
message
I had 2003 on my machine and the only choice it gave me was to
upgrade.
It
migrated all my settings and data files itself. This is actually
the
beta
2
that was posted to msdn yesterday so I don't know if this is a
new
ability.


:

No.
Why would you "upgrade" to a beta? State more clearly what you
did
to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
message
I had outlook 2003 set up on my computer with 2 pst files to
archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try
and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?