Outlook 2007 will not save password

[Kelly]

Windows XP SP2, Enterprise 2007 installed, currently using OExpress 6 without
problems. Outlook 2007 will not save password, import mail account settings,
or either send/recieve anything. Error message states that "a password must
be entered". Have tried all fixes on website including registry key,
reinstalling outlook 07, etc...

Help anyone?
Kelly

 

[Roady [MVP]]

Instead of importing the settings, create the mail profile manually.
See http://www.howto-outlook.com/faq/newprofile.htm

Also, if you have a virus scanner that integrates with Outlook, disable this
integration and try again.

 

[Kelly]

Hello, and thanks for such a speedy reply. I added a new profile with the
same results. It's like the box for the password simply will not "remember"
what you just typed in... any other ideas?

Thanks, Kelly

 

[Roady [MVP]]

I added 2 ideas in my reply. What were the results on the other? ;-)

 

[Kelly]

I turned off the email scanner that runs with my antivirus software (Spyware
Doctor) and no change in that either. Adding a new identity came through
without the password as well Weird...

Kelly

 

[VanguardLH]

in message

Windows XP SP2, Enterprise 2007 installed, currently using OExpress
6 without
problems. Outlook 2007 will not save password, import mail account
settings,
or either send/recieve anything. Error message states that "a
password must
be entered". Have tried all fixes on website including registry
key,
reinstalling outlook 07, etc...

http://support.microsoft.com
- Select the product (is "Enterprise 2007" supposed to mean "Outlook
2007"?).
- Search on "remember password protected storage".
- Follow the KB article on deleting the registry key (which wipes the
corrupted cache copy of your password).
- When you poll next time, enter the password and enable the checkbox
to remember your password (to re-add it to the registry cache).