Outlook 2007 "network logon & password" not saved

G

Guest

Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work. There
is a related KB article for Outlook 2003 on Windows XP, but the instructions
don't work with Office 2007 on Vista.

Any ideas?
 
R

Roady [MVP]

What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?
 
G

Guest

I should say it's the *password* that doesn't hold (even though it's
correct)...the user name is retained.

Roady said:
What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Bruggie said:
Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?
 
G

Guest

I'm running a clean install of Outlook 2007 on a clean install of Vista
Ultimate. I didn't have this problem with Oulook 2003 on XP Pro.

Thanks for the reply.


Roady said:
What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Bruggie said:
Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?
 
G

Guest

Are you using any antivirus program>
Try disabling that to see if that works. Also try the account in a new
profile>

Bruggie said:
I should say it's the *password* that doesn't hold (even though it's
correct)...the user name is retained.

Roady said:
What version of Windows are you using? Have you upgraded from a previous
version of Windows/Office on that machine?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Bruggie said:
Outlook 2007 intermittently requests my network logon & password when
sending/receiving with my two POP3 mail accounts (ISP). I have saved the
correct logons/passwords numerous times but it does not seem to work.
There
is a related KB article for Outlook 2003 on Windows XP, but the
instructions
don't work with Office 2007 on Vista.

Any ideas?
 

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