OutLook 2007 Today shows info and then loads a blank screen

[trumpet124]

I installed Outlook 2007 over Outlook 2003 (which worked fine). Everything
works, except when I use Outlook Today, it shows a correct screen, then
immediately goes to blank screen.

I have tried isolating the .pst file, but there must be another one
somewhere Outlook Today is accessing.

Any help is appreciated.

 

[Diane Poremsky [MVP]]

Look in File, Data file management. The pst location will be there.

Did you try Help, office diagnostics?

--
Diane Poremsky [MVP - Outlook]





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[trumpet124]

Looked in File, Data File Mangagement - only archive and a folder called
"personal folder.pst" are there

Ran Help, Office Diagnostics - all ok except in compatibility Diagnostic -
says conflicting versions of Outlook found. That makes senser. Followed
directions, but neither program shows up in the Control Panel, Add or remove
Programs button. So unable to remove the Outlook which I don't want in this
section.

Also, cannot find either program when I enter through the My Computer, Hard
Drive, programs, etc. I know they should be there somewhere, but cannot find
them. Help??

Thanks for helping.




--
Bob

Look in File, Data file management. The pst location will be there.

Did you try Help, office diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I installed Outlook 2007 over Outlook 2003 (which worked fine). Everything
works, except when I use Outlook Today, it shows a correct screen, then
immediately goes to blank screen.

I have tried isolating the .pst file, but there must be another one
somewhere Outlook Today is accessing.

Any help is appreciated.

 

[Diane Poremsky [MVP]]

The personal folder is probably the message store.

Did you install outlook only or an office suite? It's in with the office
suite. This video shows how to uninstall outlook 2007 but all versions are
similar. http://www.slipstick.com/Tutorials/uninstall/outlook.htm


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Looked in File, Data File Mangagement - only archive and a folder called
"personal folder.pst" are there

Ran Help, Office Diagnostics - all ok except in compatibility Diagnostic -
says conflicting versions of Outlook found. That makes senser. Followed
directions, but neither program shows up in the Control Panel, Add or
remove
Programs button. So unable to remove the Outlook which I don't want in
this
section.

Also, cannot find either program when I enter through the My Computer,
Hard
Drive, programs, etc. I know they should be there somewhere, but cannot
find
them. Help??

Thanks for helping.




--
Bob

Look in File, Data file management. The pst location will be there.

Did you try Help, office diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I installed Outlook 2007 over Outlook 2003 (which worked fine).
Everything
works, except when I use Outlook Today, it shows a correct screen, then
immediately goes to blank screen.

I have tried isolating the .pst file, but there must be another one
somewhere Outlook Today is accessing.

Any help is appreciated.