Outlook 2007 - Rules causing Duplicate Emails


P

PamBb

I am using Outlook 2007 - i have created several rules. The first rule brings
the emails to my support folder then i have subfolders so the rules are cause
the same email that goes to my support folder to duplicate and go to a a
subfolder. These duplications are causing serious email overload. What can
I do to set the rules up so that I only get one email?
 
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F

F.H. Muffman

I am using Outlook 2007 - i have created several rules. The first rule
brings the emails to my support folder then i have subfolders so the
rules are cause the same email that goes to my support folder to
duplicate and go to a a subfolder. These duplications are causing
serious email overload. What can I do to set the rules up so that I
only get one email?

Don't use multiple rules to move and remove messages. Just have a rule that
moves messages to the appropriate subfolder, including the Stop processing
more rules action and then, if you really need a catch-all, have a last rule
that moves things into the root Support folder.
 

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