Russ:
First of all, I had NO idea that there was a SIZE limit on PST files.
I've
just learned that now from reading through these forums. Who would know
that
information unless you have come here and continually read these forums?
After posting my first post, I started digging into these forums and
started
to realize that the size of the pst file *MIGHT* be the problem. Probably
it
is and now I have to address that. But, if I knew what I know now, I
would
NOT have run scanpst.exe first (which was recommended by my computer and
folks here). I could have probably saved alot of my important email by
copying it out BEFORE I ran that tool. Mea cupla.
What more do you need? Outlook would not open. Same error as others ..
run
the inbox repair i.e., scanpst.exe. ok, that didn't work. Created a new
profile. Trying to get the old info back somehow.
Now, you have kindly shown me a tool that I can d/l and try to repair my
pst
file, which I will try and do, thank you. I'll let you know if it works
just
because I'm a dog with a bone about this kind of stuff ... I'm NOT a
computer
expert.
But, for all others out there, please be careful BEFORE you run that often
touted scanpst tool .. try and save what you can first because it will
"repair" you right out of business.
di
Russ Valentine said:
If you need help, why don't you provide the information we would need to
help you? Every single post has contained another crucial bit of
information
that changes the solution entirely.
If you had a PST file that has exceeded its size limits, that should have
been the first thing you mentioned, not the last, and the first thing you
addressed.
http://www.slipstick.com/problems/repair2gbpst.asp
--
Russ Valentine
[MVP-Outlook]
message
Thank you, Russ but herein lies my problem. I have a 2.85 gig
outlook.pst
file that will not open thru File > Outlook Data File....
I have renamed it and tried to open it with the same above procedure -
no
go. THAT is the file I used the evil scanpst file on which
*supposedly*
repaired it. Every time I try to use the above procedure on that file
I
get
the error message others have reported ... i.e., use the inbox repair
tool
scanpst.exe tool which I have done twice and scanpst.exe reports there
are
NO
errors in that file.
That is the file that has ALL my work related life in it. THAT is the
file
that I must somehow recover.
Does anyone have any other ideas for me before I book my flight to
Redmond
and have a sitdown w/ Mr. Gates?
Thanks for any ideas and help. I realize I sound terse and angry and I
am,
not at you people but the fact that I *did* the procedure that my
computer
recommended and it made a bad problem worse.
di
:
You open Outlook data files in Outlook, not Windows Explorer.
Here are the instructions:
File > Open > Outlook Data File...
--
Russ Valentine
[MVP-Outlook]
message
OK, here's the latest: I located the "repaired" pst file and asked
it
to
open with Outlook 2007 and this is the new error I got:
Cannot start Microsoft Office Outlook. The command line argument is
not
valid. Verify the switch you are using.
Okaaaay.... what is THAT?
di - getting ready to shoot herself
:
Russ, I have a back up pst (created by scanpst) that will NOT open.
What
it
looks like to me is when I ran the scanpst tool it "repaired" my
pst
so
well
that it is a dead dog. Had I known that scanpst would do such a
thing, I
would have tried to save my important info BEFORE I ran that tool.
Now, I'm going to go and try again to manually open my pst file
because
even
w/ a new profile, Outlook 2007 will not open... I suppose I have to
try
again
and create a new profile?
di
:
You are leaving out far too much of the story here. You said you
had
a
problem with your profile and created a new one. You did not say
you
had a
problem with your PST file.
Suggest you post full and accurate detail. Scanpst.exe does not
corrupt
PST
files. It repairs them.
So do you have a backup PST or not?
--
Russ Valentine
[MVP-Outlook]
in
message
Ah, Russ, the old pst file will not open thanks to that great
nasty
software
scanpst.exe that "repaired" it, I believe. And, what's really
weird,
when
I
opened Outlook 2007 today w/ my "new" profile, I got that error
that
many
have talked about here before i.e., saying there are errors
etc.,
run
that
nasty tool.
I Xed out of it and was able to download mail but I really need
to
be
able
to get my old data. Does anyone have clear and concise (read
blonde
here)
instructions on how to get that old data into my Outlook?
di in michigan
:
Creating a new profile does nothing to your data. It is
perfectly
intact.
Just open and use the data file you were using before.
--
Russ Valentine
[MVP-Outlook]
"di in michigan" <di in (e-mail address removed)>
wrote
in
message
I ran into the problem that Outlook 2007 would not open
(Vista).
I
ran
scanpst and it repaired the file but then Outlook would not
open
at
all.
I
created a new profile but of couse, all my saved email,
addresses,
etc.
are
gone.
How do I copy the back up pst to my new email account?
Please
help,
I'm
pretty distraught that this happened at all on a new
computer
and
need
pretty
detailed help.
Thanks for any help.
Di
