Outlook 2007 - Exchange and Archive Folder Inboxes switched

[peroxide]

Hi all,

I have a user who called me this morning and said that the Inboxes from her
Exchange mailbox and Archive Folders have switched places, i.e. her Archived
inbox now appears in her Exchange mailbox and vice versa. My question is,
what could have caused this issue, and how do I fix it? She's using Outlook
2007 with SP1 on Windows XP SP2. We're using Exchange 2003. She said she
can't recall what she clicked when it happened.

She's on cached mode, but her new emails are getting delivered to the Inbox
currently in her Exchange mailbox - the inbox that used to be in Archive
Folders. So her new emails are still getting sent to her Exchange mailbox.

Thanks in advance
Jeremy

 

[peroxide]

Help?

 

[Brian Tillman [MVP - Outlook]]

I have a user who called me this morning and said that the Inboxes from
her
Exchange mailbox and Archive Folders have switched places, i.e. her
Archived
inbox now appears in her Exchange mailbox and vice versa.

Not possible. She's misinterpreting what she sees. What she MAY have done
is set her Archive PST as the delivery location. Have he check that.

 

[peroxide]

I have checked her Outlook, and the Inboxes have indeed switched places. The
one in her Exchange mailbox is showing her older emails while the one in her
Archive folders is showing the emails from recent days. New mails continue to
go into her Exchange mailbox (with the archived emails).

 

[Brian Tillman [MVP - Outlook]]

I have checked her Outlook, and the Inboxes have indeed switched places.
The
one in her Exchange mailbox is showing her older emails while the one in
her
Archive folders is showing the emails from recent days. New mails continue
to
go into her Exchange mailbox (with the archived emails).

This does not constitiute "switched places". Someone did the moving.

 

[peroxide]

Hi,

Does anyone have a more useful reply?

Thanks