Cache Exchange - Sync Issues

I

Ian

We have a user who is currently having issues. She has three additiional
mailboxes added to her Mailbox, when the second or third mailbox is added she
gets sync issues, there are 3 others users with the same setup and they do
not have this problem. we have had her Exchange account resreated and this
has not resolved her issue - proved to be bit of a nightmare. This user is
the only one out of the four of them with a Blackberry, this week she has had
issues with sending and receiving emails, some sent emails are not showing in
her Sent Items folder recipeints say they have not received the email but
MailMarshall says it was delivered successfully, incoming emails are seen on
her Blackberry but not in Outlook. I can rename the Outlook.ost to
Outlook.old and this will show these other emails. She needs the additional
mailboxes - it is driving us nuts.

Outlook 2007
Exchange 2007

Ian
 
I

Ian

We use a BES.

Diane Poremsky said:
Is she using BES or BIS for the blackberry?

--
Diane Poremsky [MVP - Outlook]



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Ian said:
We have a user who is currently having issues. She has three additiional
mailboxes added to her Mailbox, when the second or third mailbox is added
she
gets sync issues, there are 3 others users with the same setup and they do
not have this problem. we have had her Exchange account resreated and this
has not resolved her issue - proved to be bit of a nightmare. This user is
the only one out of the four of them with a Blackberry, this week she has
had
issues with sending and receiving emails, some sent emails are not showing
in
her Sent Items folder recipeints say they have not received the email but
MailMarshall says it was delivered successfully, incoming emails are seen
on
her Blackberry but not in Outlook. I can rename the Outlook.ost to
Outlook.old and this will show these other emails. She needs the
additional
mailboxes - it is driving us nuts.

Outlook 2007
Exchange 2007

Ian
 

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