outlook 2007 error message in archive folders

[Mick]

for no discernable reason some and only some of my archive folders will no
longer open and give the following error message:
the message interface has returned an unknown error. If the problem persists
restart Oultlook
I have restarted not only outlook but rebooted my computer with no positive
result. I have also gone back a month to a restore point but this has not
changed the position. As I say it is only some files and then only some
subfiles in larger files.
One month ago there were no issues. I have added no new programs to the
computer

 

[Roady [MVP]]

Try running scanpst.exe against your pst-file to check it for errors. For
details see;
http://www.msoutlook.info/question/77

 

[Mick]

Thank you for your response. I have run Scanpst a few times and each time it
responds that there are errors in the file and after I have clicked on the
repair instruction it runs for a while and then gives the following message:
"an error has occurred which has caused the repair to be stopped. Some
modifications may have been made to the file"
In fact the problem remains the same.
Any further suggestions warmly welcomed

 

[Roady [MVP]]

In that case, start with a new pst-file. You can copy over the content from
the broken pst-file.
For step-by-step instructions see;
http://www.msoutlook.info/question/329

 

[Mick]

Thank you that worked!

In that case, start with a new pst-file. You can copy over the content from
the broken pst-file.
For step-by-step instructions see;
http://www.msoutlook.info/question/329




.

 

[Roady [MVP]]

You're welcome!

Thank you that worked!