Outlook 2007 cursor sticks

[Guest]

A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Roady [MVP]]

Does this by any chance happen during send/receive? It's a BETA thing...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Guest]

No. I happens while I am composing the message. For example, by the time I
have typed this number of words, the screen would have frozen for 10 - 20
seconds.

 

[Patrick Schmid]

How big is your PST?
When did you defragment your hard drive the last time?

Patrick Schmid
--------------
http://pschmid.net

No. I happens while I am composing the message. For example, by the time I
have typed this number of words, the screen would have frozen for 10 - 20
seconds.

Does this by any chance happen during send/receive? It's a BETA thing...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Guest]

Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled job that
defrags the HDD at 1:30 AM.

How big is your PST?
When did you defragment your hard drive the last time?

Patrick Schmid
--------------
http://pschmid.net

No. I happens while I am composing the message. For example, by the time I
have typed this number of words, the screen would have frozen for 10 - 20
seconds.

Does this by any chance happen during send/receive? It's a BETA thing...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Patrick Schmid]

50 kb? Impossible..Did you mean MB?

Patrick Schmid
--------------
http://pschmid.net

Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled job that
defrags the HDD at 1:30 AM.

How big is your PST?
When did you defragment your hard drive the last time?

Patrick Schmid
--------------
http://pschmid.net

No. I happens while I am composing the message. For example, by the time I
have typed this number of words, the screen would have frozen for 10 - 20
seconds.

:

Does this by any chance happen during send/receive? It's a BETA thing...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Guest]

This is a sample of the problem. I shall type something until it sticks. I
will mark it, then measure the duration of the delay ** (5 s). That was the
first stop. Let’s see how long it takes for the second one to occur.
Sometimes I can type for a few sentences before it decides to raise its
frustrating head. W ** (11 s) ---This should give you an idea of the
frequency and duration. Maybe if I type some more we can obtain a good third
measurement. I am typing this in Outlook 2007 as I normal ** (12 s) normally
would. It is also typical for the delays to lengthen; although, there may be
some shorter ones occurring after some of the lon ** (11 s) longer delays.

Here is a sample typed in Outlook 2007. The ** are the locations at which
the screen froze. The times in () are the number of seconds the screen was
frozen.

Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled job that
defrags the HDD at 1:30 AM.

How big is your PST?
When did you defragment your hard drive the last time?

Patrick Schmid
--------------
http://pschmid.net

No. I happens while I am composing the message. For example, by the time I
have typed this number of words, the screen would have frozen for 10 - 20
seconds.

:

Does this by any chance happen during send/receive? It's a BETA thing...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
A problem that seems to occuring with greater frequency is the sudden
freezing and unfreezing of the display, along with the disappearance of the
cursor.

When the screen freezes, continued keystrokes will populate the keyboard
buffer. When it unfreezes, the keyboard buffer prints to the screen and the
typed material appears; however, the cursor often does not.

This happens after approximately 10 words, and it repeats. The delay is
several seconds and is very annoying. Other than Office 2007, there is no
new software or other changes to my system. Outlook 2003 never had this
problem.

Is there something running in the background that can be terminated? Is
there a quirky problem with the Word .dll?

If I cannot fix this, I will be forced to go back to 2003. --Don't want to
do that, but this freezing screen is annoying.

 

[Milly Staples [MVP - Outlook]]

Do you have Windows Desktop Search 3.0 installed? Has it completed its
indexing? Use Task Manager to see if it is running and how much RAM it is
taking up. I had problems with it on another machine and had to uninstall
and reinstall to fix the long Window load times (30 seconds to a minute to
switch windows) but it works fine now. I never got around to being able to
type any messages since it took so long to load a new mail message. I went
the scorched earth route instead.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DABrownCA asked:

| This is a sample of the problem. I shall type something until it
| sticks. I will mark it, then measure the duration of the delay ** (5
| s). That was the first stop. Let’s see how long it takes for the
| second one to occur. Sometimes I can type for a few sentences before
| it decides to raise its frustrating head. W ** (11 s) ---This
| should give you an idea of the frequency and duration. Maybe if I
| type some more we can obtain a good third measurement. I am typing
| this in Outlook 2007 as I normal ** (12 s) normally would. It is
| also typical for the delays to lengthen; although, there may be some
| shorter ones occurring after some of the lon ** (11 s) longer delays.
|
| Here is a sample typed in Outlook 2007. The ** are the locations at
| which the screen froze. The times in () are the number of seconds
| the screen was frozen.
|
|
|
| "DABrownCA" wrote:
|
|| Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled
|| job that defrags the HDD at 1:30 AM.
||
|| "Patrick Schmid" wrote:
||
||| How big is your PST?
||| When did you defragment your hard drive the last time?
|||
||| Patrick Schmid
||| --------------
||| http://pschmid.net
|||
||| |||
|||| No. I happens while I am composing the message. For example, by
|||| the time I have typed this number of words, the screen would have
|||| frozen for 10 - 20 seconds.
||||
|||| "Roady [MVP]" wrote:
||||
||||| Does this by any chance happen during send/receive? It's a BETA
||||| thing...
|||||
||||| --
||||| Robert Sparnaaij [MVP-Outlook]
||||| Coauthor, Configuring Microsoft Outlook 2003
||||| http://www.howto-outlook.com/
||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|||||
||||| -----
||||| ||||| A problem that seems to occuring with greater frequency is the
||||| sudden freezing and unfreezing of the display, along with the
||||| disappearance of the cursor.
|||||
||||| When the screen freezes, continued keystrokes will populate the
||||| keyboard buffer. When it unfreezes, the keyboard buffer prints
||||| to the screen and the typed material appears; however, the cursor
||||| often does not.
|||||
||||| This happens after approximately 10 words, and it repeats. The
||||| delay is several seconds and is very annoying. Other than Office
||||| 2007, there is no new software or other changes to my system.
||||| Outlook 2003 never had this problem.
|||||
||||| Is there something running in the background that can be
||||| terminated? Is there a quirky problem with the Word .dll?
|||||
||||| If I cannot fix this, I will be forced to go back to 2003.
||||| --Don't want to do that, but this freezing screen is annoying.

 

[Patrick Schmid]

I see some of the behavior the OP is describing, but never with this
frequency. In my case, it's always activity on the hard drive (Outlook
accessing my PSTs) that makes Outlook freeze for a few seconds. However,
it doesn't happen more than once in an email.
I doubt that his PST size is the problem though, as the presumed 50 MB
is just not big enough. I see this issue with two >1.4 GB PST files.

How much RAM does your computer have?

Patrick Schmid
--------------
http://pschmid.net

Do you have Windows Desktop Search 3.0 installed? Has it completed its
indexing? Use Task Manager to see if it is running and how much RAM it is
taking up. I had problems with it on another machine and had to uninstall
and reinstall to fix the long Window load times (30 seconds to a minute to
switch windows) but it works fine now. I never got around to being able to
type any messages since it took so long to load a new mail message. I went
the scorched earth route instead.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DABrownCA asked:

| This is a sample of the problem. I shall type something until it
| sticks. I will mark it, then measure the duration of the delay ** (5
| s). That was the first stop. Let’s see how long it takes for the
| second one to occur. Sometimes I can type for a few sentences before
| it decides to raise its frustrating head. W ** (11 s) ---This
| should give you an idea of the frequency and duration. Maybe if I
| type some more we can obtain a good third measurement. I am typing
| this in Outlook 2007 as I normal ** (12 s) normally would. It is
| also typical for the delays to lengthen; although, there may be some
| shorter ones occurring after some of the lon ** (11 s) longer delays.
|
| Here is a sample typed in Outlook 2007. The ** are the locations at
| which the screen froze. The times in () are the number of seconds
| the screen was frozen.
|
|
|
| "DABrownCA" wrote:
|
|| Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled
|| job that defrags the HDD at 1:30 AM.
||
|| "Patrick Schmid" wrote:
||
||| How big is your PST?
||| When did you defragment your hard drive the last time?
|||
||| Patrick Schmid
||| --------------
||| http://pschmid.net
|||
||| |||
|||| No. I happens while I am composing the message. For example, by
|||| the time I have typed this number of words, the screen would have
|||| frozen for 10 - 20 seconds.
||||
|||| "Roady [MVP]" wrote:
||||
||||| Does this by any chance happen during send/receive? It's a BETA
||||| thing...
|||||
||||| --
||||| Robert Sparnaaij [MVP-Outlook]
||||| Coauthor, Configuring Microsoft Outlook 2003
||||| http://www.howto-outlook.com/
||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|||||
||||| -----
||||| ||||| A problem that seems to occuring with greater frequency is the
||||| sudden freezing and unfreezing of the display, along with the
||||| disappearance of the cursor.
|||||
||||| When the screen freezes, continued keystrokes will populate the
||||| keyboard buffer. When it unfreezes, the keyboard buffer prints
||||| to the screen and the typed material appears; however, the cursor
||||| often does not.
|||||
||||| This happens after approximately 10 words, and it repeats. The
||||| delay is several seconds and is very annoying. Other than Office
||||| 2007, there is no new software or other changes to my system.
||||| Outlook 2003 never had this problem.
|||||
||||| Is there something running in the background that can be
||||| terminated? Is there a quirky problem with the Word .dll?
|||||
||||| If I cannot fix this, I will be forced to go back to 2003.
||||| --Don't want to do that, but this freezing screen is annoying.

 

[Guest]

Milly,
Thank you. I never would have thought of WDS. It was installed, but
apparently not correctly. I reinstalled it and voila' no more sticking
cursor!

In fact, Outlook runs a whole lot better now.

I appreciate everyone's suggestions. --thanks.

Do you have Windows Desktop Search 3.0 installed? Has it completed its
indexing? Use Task Manager to see if it is running and how much RAM it is
taking up. I had problems with it on another machine and had to uninstall
and reinstall to fix the long Window load times (30 seconds to a minute to
switch windows) but it works fine now. I never got around to being able to
type any messages since it took so long to load a new mail message. I went
the scorched earth route instead.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DABrownCA asked:

| This is a sample of the problem. I shall type something until it
| sticks. I will mark it, then measure the duration of the delay ** (5
| s). That was the first stop. Let’s see how long it takes for the
| second one to occur. Sometimes I can type for a few sentences before
| it decides to raise its frustrating head. W ** (11 s) ---This
| should give you an idea of the frequency and duration. Maybe if I
| type some more we can obtain a good third measurement. I am typing
| this in Outlook 2007 as I normal ** (12 s) normally would. It is
| also typical for the delays to lengthen; although, there may be some
| shorter ones occurring after some of the lon ** (11 s) longer delays.
|
| Here is a sample typed in Outlook 2007. The ** are the locations at
| which the screen froze. The times in () are the number of seconds
| the screen was frozen.
|
|
|
| "DABrownCA" wrote:
|
|| Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled
|| job that defrags the HDD at 1:30 AM.
||
|| "Patrick Schmid" wrote:
||
||| How big is your PST?
||| When did you defragment your hard drive the last time?
|||
||| Patrick Schmid
||| --------------
||| http://pschmid.net
|||
||| |||
|||| No. I happens while I am composing the message. For example, by
|||| the time I have typed this number of words, the screen would have
|||| frozen for 10 - 20 seconds.
||||
|||| "Roady [MVP]" wrote:
||||
||||| Does this by any chance happen during send/receive? It's a BETA
||||| thing...
|||||
||||| --
||||| Robert Sparnaaij [MVP-Outlook]
||||| Coauthor, Configuring Microsoft Outlook 2003
||||| http://www.howto-outlook.com/
||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|||||
||||| -----
||||| ||||| A problem that seems to occuring with greater frequency is the
||||| sudden freezing and unfreezing of the display, along with the
||||| disappearance of the cursor.
|||||
||||| When the screen freezes, continued keystrokes will populate the
||||| keyboard buffer. When it unfreezes, the keyboard buffer prints
||||| to the screen and the typed material appears; however, the cursor
||||| often does not.
|||||
||||| This happens after approximately 10 words, and it repeats. The
||||| delay is several seconds and is very annoying. Other than Office
||||| 2007, there is no new software or other changes to my system.
||||| Outlook 2003 never had this problem.
|||||
||||| Is there something running in the background that can be
||||| terminated? Is there a quirky problem with the Word .dll?
|||||
||||| If I cannot fix this, I will be forced to go back to 2003.
||||| --Don't want to do that, but this freezing screen is annoying.

 

[Guest]

Thank you. I was having the exact same problem. It was driving me nuts. I
unstalled WDS and the problem seems solved.

Milly,
Thank you. I never would have thought of WDS. It was installed, but
apparently not correctly. I reinstalled it and voila' no more sticking
cursor!

In fact, Outlook runs a whole lot better now.

I appreciate everyone's suggestions. --thanks.

Do you have Windows Desktop Search 3.0 installed? Has it completed its
indexing? Use Task Manager to see if it is running and how much RAM it is
taking up. I had problems with it on another machine and had to uninstall
and reinstall to fix the long Window load times (30 seconds to a minute to
switch windows) but it works fine now. I never got around to being able to
type any messages since it took so long to load a new mail message. I went
the scorched earth route instead.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DABrownCA asked:

| This is a sample of the problem. I shall type something until it
| sticks. I will mark it, then measure the duration of the delay ** (5
| s). That was the first stop. Let’s see how long it takes for the
| second one to occur. Sometimes I can type for a few sentences before
| it decides to raise its frustrating head. W ** (11 s) ---This
| should give you an idea of the frequency and duration. Maybe if I
| type some more we can obtain a good third measurement. I am typing
| this in Outlook 2007 as I normal ** (12 s) normally would. It is
| also typical for the delays to lengthen; although, there may be some
| shorter ones occurring after some of the lon ** (11 s) longer delays.
|
| Here is a sample typed in Outlook 2007. The ** are the locations at
| which the screen froze. The times in () are the number of seconds
| the screen was frozen.
|
|
|
| "DABrownCA" wrote:
|
|| Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled
|| job that defrags the HDD at 1:30 AM.
||
|| "Patrick Schmid" wrote:
||
||| How big is your PST?
||| When did you defragment your hard drive the last time?
|||
||| Patrick Schmid
||| --------------
||| http://pschmid.net
|||
||| |||
|||| No. I happens while I am composing the message. For example, by
|||| the time I have typed this number of words, the screen would have
|||| frozen for 10 - 20 seconds.
||||
|||| "Roady [MVP]" wrote:
||||
||||| Does this by any chance happen during send/receive? It's a BETA
||||| thing...
|||||
||||| --
||||| Robert Sparnaaij [MVP-Outlook]
||||| Coauthor, Configuring Microsoft Outlook 2003
||||| http://www.howto-outlook.com/
||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|||||
||||| -----
||||| ||||| A problem that seems to occuring with greater frequency is the
||||| sudden freezing and unfreezing of the display, along with the
||||| disappearance of the cursor.
|||||
||||| When the screen freezes, continued keystrokes will populate the
||||| keyboard buffer. When it unfreezes, the keyboard buffer prints
||||| to the screen and the typed material appears; however, the cursor
||||| often does not.
|||||
||||| This happens after approximately 10 words, and it repeats. The
||||| delay is several seconds and is very annoying. Other than Office
||||| 2007, there is no new software or other changes to my system.
||||| Outlook 2003 never had this problem.
|||||
||||| Is there something running in the background that can be
||||| terminated? Is there a quirky problem with the Word .dll?
|||||
||||| If I cannot fix this, I will be forced to go back to 2003.
||||| --Don't want to do that, but this freezing screen is annoying.

 

[Guest]

Actually, I have found that, while it does help, the problem does not go away
entirely. There is another bazaar thing that I have observed. While typing,
the mouse cursor gets lost between windows. For example, if I start a new
email with Outlook consuming a large area on the screen, then the email
window covers the Outlook screen. I can place my mouse-cursor in the email
window and begin typing. When the display hangs, the mouse-cursor is also
gone. If I move the mouse, I have noticed that it is the Outlook screen
behind the email screen that is now active. Wierd and annoying. Any ideas,
anyone?

Thank you. I was having the exact same problem. It was driving me nuts. I
unstalled WDS and the problem seems solved.

Milly,
Thank you. I never would have thought of WDS. It was installed, but
apparently not correctly. I reinstalled it and voila' no more sticking
cursor!

In fact, Outlook runs a whole lot better now.

I appreciate everyone's suggestions. --thanks.

Do you have Windows Desktop Search 3.0 installed? Has it completed its
indexing? Use Task Manager to see if it is running and how much RAM it is
taking up. I had problems with it on another machine and had to uninstall
and reinstall to fix the long Window load times (30 seconds to a minute to
switch windows) but it works fine now. I never got around to being able to
type any messages since it took so long to load a new mail message. I went
the scorched earth route instead.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DABrownCA asked:

| This is a sample of the problem. I shall type something until it
| sticks. I will mark it, then measure the duration of the delay ** (5
| s). That was the first stop. Let’s see how long it takes for the
| second one to occur. Sometimes I can type for a few sentences before
| it decides to raise its frustrating head. W ** (11 s) ---This
| should give you an idea of the frequency and duration. Maybe if I
| type some more we can obtain a good third measurement. I am typing
| this in Outlook 2007 as I normal ** (12 s) normally would. It is
| also typical for the delays to lengthen; although, there may be some
| shorter ones occurring after some of the lon ** (11 s) longer delays.
|
| Here is a sample typed in Outlook 2007. The ** are the locations at
| which the screen froze. The times in () are the number of seconds
| the screen was frozen.
|
|
|
| "DABrownCA" wrote:
|
|| Good questions: PST ~ 50 kB, I defrag nightly. It is a scheduled
|| job that defrags the HDD at 1:30 AM.
||
|| "Patrick Schmid" wrote:
||
||| How big is your PST?
||| When did you defragment your hard drive the last time?
|||
||| Patrick Schmid
||| --------------
||| http://pschmid.net
|||
||| |||
|||| No. I happens while I am composing the message. For example, by
|||| the time I have typed this number of words, the screen would have
|||| frozen for 10 - 20 seconds.
||||
|||| "Roady [MVP]" wrote:
||||
||||| Does this by any chance happen during send/receive? It's a BETA
||||| thing...
|||||
||||| --
||||| Robert Sparnaaij [MVP-Outlook]
||||| Coauthor, Configuring Microsoft Outlook 2003
||||| http://www.howto-outlook.com/
||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|||||
||||| -----
||||| ||||| A problem that seems to occuring with greater frequency is the
||||| sudden freezing and unfreezing of the display, along with the
||||| disappearance of the cursor.
|||||
||||| When the screen freezes, continued keystrokes will populate the
||||| keyboard buffer. When it unfreezes, the keyboard buffer prints
||||| to the screen and the typed material appears; however, the cursor
||||| often does not.
|||||
||||| This happens after approximately 10 words, and it repeats. The
||||| delay is several seconds and is very annoying. Other than Office
||||| 2007, there is no new software or other changes to my system.
||||| Outlook 2003 never had this problem.
|||||
||||| Is there something running in the background that can be
||||| terminated? Is there a quirky problem with the Word .dll?
|||||
||||| If I cannot fix this, I will be forced to go back to 2003.
||||| --Don't want to do that, but this freezing screen is annoying.

 

[Jolz]

Yes I have the same problem and it is most frustrating during use. Also te
cursor jumps back to the Subject box during the typing of a message.
Have you been able to fix the problem???

 

[Roady [MVP]]

Could you provide any configuration details of your own?
Also, does it work correctly in Outlook Safe Mode?
Start-> Run; outlook.exe /safe