Outlook 2007 Crashes Upon Opening

[Mark]

Hello,

I'm running Outlook 2007 SP1 MSO 12.0.6425.1000 and always errors
out and closes when I start it. Everything that I can see points to
the mso.dll file. I swapped it out with another copy (have the orig)
and still same result. My OS is Microsoft Windows XP Professional,
Version 5.1.2600 Service Pack 3 Build 2600

Below is the info from the event log, hope someone can assist.

--------

Faulting application outlook.exe, version 12.0.6316.5000, stamp
4833a470, faulting module mso.dll, version 12.0.6425.1000, stamp
49d65443, debug? 0, fault address 0x00dfef5d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 34 00 32 00 ..6.4.2.
0098: 35 00 2e 00 31 00 30 00 5...1.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 39 00 64 00 36 00 35 00 9.d.6.5.
00b0: 34 00 34 00 33 00 20 00 4.4.3. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 64 00 66 00 65 00 0.d.f.e.
00e8: 66 00 35 00 64 00 0d 00 f.5.d...
00f0: 0a 00 ..

 

[Karl Timmermans]

Do a google search on <mso dll> - look at the various results for "related
searches" - one of the causes described may apply to your circumstance.

One such entry describing a similar problem with a potential solution:
http://blogs.technet.com/alanlemarq...mso-dll-when-exiting-office-applications.aspx
(this cause/solution may not apply to you but one of the search results
could lead to something that describes something similar on your system)

Karl
--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com