Outlook 2007 Address Book cannot display contacts

[Garland]

My Outlook 2007 Personal Address Book cannot display the correct addresses
listed in My Outlook Contacts. When I add new contacts they do not show in
the Personal Address Book. I followed the clear, Outlook 2007 instructions
to correct the problem but they did not work

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





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[Brian Tillman [MVP - Outlook]]

My Outlook 2007 Personal Address Book cannot display the correct addresses
listed in My Outlook Contacts.

Outlook 2007 does not use the Personal Address Book.

 

[Garland]

The instructions that you metioned are the Outlook 2007 instructions that I
have already followed. I believe I am encoutering the bus that you mentioned.
Could you explain the bug and how establishing a new profile would get around
it. Thanks

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

My Outlook 2007 Personal Address Book cannot display the correct addresses
listed in My Outlook Contacts. When I add new contacts they do not show in
the Personal Address Book. I followed the clear, Outlook 2007
instructions
to correct the problem but they did not work