outlook 2003 will not open

M

mona

I have a pc and windows xp, and all of a sudden outlook will not launch. I
got a message saying, "Outlook failed to start correctly last time - start in
safe mode?" when i click safe mode it goes through some processes, completes,
and i still an't open outlook - the screen just comes up and hangs, unopened.
when i start in regular mode the same thing happens. Thanks in advance for
help.
mona
 
M

Milly Staples [MVP - Outlook]

With Outlook closed, find and rename the outcmd.dat file to .old. Then try
opening Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


I have a pc and windows xp, and all of a sudden outlook will not launch. I
got a message saying, "Outlook failed to start correctly last time - start
in
safe mode?" when i click safe mode it goes through some processes,
completes,
and i still an't open outlook - the screen just comes up and hangs,
unopened.
when i start in regular mode the same thing happens. Thanks in advance for
help.
mona
 

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