Outlook 2003 Pro stopped working

G

Guest

running Vista Premium with Outlook 2003 Pro. It just stopped working. I
cannot send or receive
 
M

Milly Staples [MVP - Outlook]

Bummer. Care to share any important details?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, meldny asked:

| running Vista Premium with Outlook 2003 Pro. It just stopped working.
| I cannot send or receive
 
G

Guest

Installed Office 2003 P on new laptop running Vista.
Installed Acrobat 8 Standard
Windows OneCare

was working fine then just stopped.
Tried to Detect and Repair but not supported

Reinstalled Office
Still not working
 
M

Milly Staples [MVP - Outlook]

Not enough information to try to help. What stopped working? Send/Receive? New appointments? Adding contacts?

Any error messages? Checked the Event Viewer?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, meldny asked:

| Installed Office 2003 P on new laptop running Vista.
| Installed Acrobat 8 Standard
| Windows OneCare
|
| was working fine then just stopped.
| Tried to Detect and Repair but not supported
|
| Reinstalled Office
| Still not working
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Bummer. Care to share any important details?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, meldny asked:
||
||| running Vista Premium with Outlook 2003 Pro. It just stopped
||| working. I cannot send or receive
 
G

Guest

Not sure if you are facing the same problem I had. Tortured me for a long 3
weeks. Nothing I found online worked. Office Diagnostics could not help too.
Hope it works for you as it did for me. What a relief.

Mine was a case of corrupted PST/OST file. Repair using
scanpst.exe/scanost.exe that comes with Outlook may not work, so try renaming
your offline file, eg. "outlook.ost" to "outlook_old.ost", and let Outlook
builds a new one again the next time it starts up.

Good luck!
 

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