Outlook 2003 / hotmail account

[Jay S. Taylor]

I've been using outlook 2003 for year now with my hotmail account, but as you
all know as of Sept. 1 we've had to install the connector in order to use our
email accounts w/ outlook. My problem is that I've got all my folders and
emails under my 'old' hotmail account, but when I installed the outlook
connector software it created a new email account. Is there any way I can
merge the two accounts into one as it is a pain in the A$$ when I have to go
looking for some of my old emails.

Thanks for any help folks.

Jay

 

[Roady [MVP]]

The Outlook Connector will show exactly what is in your Live Hotmail account
on the server as it is a 2-way sync process.
Are you saying that what is on the server is not displayed in Outlook in
your Connector Account?

 

[T.]

I think what they are saying is that the newly connected hotmail account
shows up separately from their original personal folders.pst inbox & folders.
The account used to go to the "inbox" in the personal folders on the left.
Now it shows up as a completley separate account below "Personal Folders".
So you have Personal folders>inbox, Sent, Deleted, & whatever other folders
you've set up (pst file). The newly connected account also then shows up
under that with (e-mail address removed) (or (e-mail address removed)) >inbox, sent, deleted,
etc. I am experiencing the same thing & it sucks. The new mail
notifications don't work, rules arent working. etc. I have an msn.com
account through qwest.

 

[T.]

actually... I just NOW got it to work using this:

http://www.howto-outlook.com/howto/accountsettings.htm

Thanks!

T.

 

[Roady [MVP]]

The HTTP account worked the same way as the Outlook Connector; it has a
separate folder set. Setting it up as a POP3 account will work as you
described.

Good to hear you've figured it out!

 

[Brian Tillman [MVP - Outlook]]

I've been using outlook 2003 for year now with my hotmail account, but as
you
all know as of Sept. 1 we've had to install the connector in order to use
our
email accounts w/ outlook. My problem is that I've got all my folders and
emails under my 'old' hotmail account, but when I installed the outlook
connector software it created a new email account.

Um, no it didn't. You are the one who entered the hotmail address and
password when you created the account. Outlook will connect to the Hotmail
account the credentials for which you supplied. It won't create a new Hotmail
account/

 

[Jay S. Taylor]

After I installed the connector it never prompted me for anything after I hit
finish as is described in the help files. After a few days of having to use
explorer to view my hotmail account I manually added my hotmail account. Now
I have my old one (pop3 based) that I've been using for years which I've got
special folders set up in. I also have the same hotmail account (but MAPI
based). I've been trying to merge these two together without success as I've
got emails from 5-6 years ago that I need to keep and that I refer to fairly
often and it has been annoying to have to keep jumping between the 'two'
accounts.

My other associated problem is that not all of my hotmail live mail is
showing up with the 'new' account in outlook. They are there when I look in
explorer, but not through outlook.

Hopefully this is a better descreiption of my challenges. Thanks for your
help all!

 

[Kevin]

Forget about everything you have tried or installed. Microsoft has short-changed
you by not allowing your Outlook to download hotmail/MSN emails. What you now need
is a free email client from Microsoft and that does everything what you have been
used to:

<http://www.microsoft.com/downloads/...E5-2024-4631-806E-757693072A1C&displaylang=en>

You don't need Outlook anymore for everyday emails etc.

hth

 

[Brian Tillman [MVP - Outlook]]

Forget about everything you have tried or installed. Microsoft has
short-changed
you by not allowing your Outlook to download hotmail/MSN emails. What you
now need
is a free email client from Microsoft and that does everything what you have
been
used to:

<http://www.microsoft.com/downloads/...E5-2024-4631-806E-757693072A1C&displaylang=en>

You don't need Outlook anymore for everyday emails etc.

Windows Live Mail is not a substitute for Outlook in many situations.

 

[Jay S. Taylor]

Brian, yes I realize that. When I said 'new' I didn't really mean a new
hotmail account. I meant that it was a new account(folder) on my outlook,
but the same old hotmail account that I have had since hotmail came online
years ago. What I am trying to do is take all the emails I have in my POP3
hotmail email folder and put all these emails into the newer MAPI hotmail
folder that the outlook connecter created. Is this even possible?

I also noticed today, for the first time, that I cannot view some of my
emails from the pop3 email folder - I had thought I copied every email onto
my laptop but I guess not. Does this mean I have lost them or is there a way
to recover them from microsoft?

 

[Jay S. Taylor]

Kevin, Thanks for the reply & I have been using windows live for months, but
it doesn't have my 6 years worth of work related email likes my outlook does.

 

[Jay S. Taylor]

I'm going to restate my problem (hopefully more clearly).

As we all know MS has stopped using the old protocols for hotmail (HTTP I
think) and is now using the MAPI protocol. For years now I have been using
my Outlook for all my emailing (my Telus emails, hotmail, gmail, and shaw).
Sept 3 I installed the outlok connecter and I assumed that it was just going
to let me continue to use my hotmail account like I had been doing. That was
not the case. For 3 days I waited to see if the problem would work itself out
and I could get my hotmail emails through Outlook - but it didn't. I looked
at the help files and it seems that either the outlook connecter didn't work
properly or I missed a pop up during the initialization (or installation
phase) so I used the outlook connector to manually add my hotmail account
(the same one that was already in my outook folders). Doing this created a
new folder with the same hotmail account, but with only some of the folders
(only the ones I created through Live mail). I have other sub-folders in my
hotmail account (the Http one), that I never created in Live mail. I would
like to take all thopse folders and old emails from the http hotmail
account/folder and put them in with the MAPI hotmail account/folder, but
every time I try to do a copy & paste I get a server error message. As well
I can only view some of my old emails in the http hotmail account/folder
using outlook. Before Sept 1 I could see them using outlook. I did havemy
settings set to delete the email off the msn server once I downloaded them,
but I don't understand why I can't see some of them now. Hopefully this has
clarified my trouble & I do thank you all for your aid.

Jason

 

[Brian Tillman [MVP - Outlook]]

Brian, yes I realize that. When I said 'new' I didn't really mean a new
hotmail account.

Then you shouldn't have said it.

I meant that it was a new account(folder) on my outlook,
but the same old hotmail account that I have had since hotmail came online
years ago.

Folder sets and accounts are not really synonymous. I've used Hotmail with
Outlook for years as well and I seem to recall separate folders for the
Hotmail account in all versions of Outlook I used.

What I am trying to do is take all the emails I have in my POP3
hotmail email folder and put all these emails into the newer MAPI hotmail
folder that the outlook connecter created. Is this even possible?

Sure. Drag and drop. This works. I've done it.

I also noticed today, for the first time, that I cannot view some of my
emails from the pop3 email folder - I had thought I copied every email onto
my laptop but I guess not. Does this mean I have lost them or is there a
way
to recover them from microsoft?

What happens when you try?

 

[Jay S. Taylor]

Drag and drop doesn't work. I tried that first a week ago. I get a 'cannot
move items' message that ends saying 'access denied server forbidden'.

Then you shouldn't have said it.

I thought using single quotes was enough to indicate that it wasn't new. In
my view since the folder didn't exist before I used the outlook connecter and
it did after i used it - iot was therefore 'new'. anyways....

Folder sets and accounts are not really synonymous. I've used Hotmail with
Outlook for years as well and I seem to recall separate folders for the
Hotmail account in all versions of Outlook I used.

That is true, but can you explain to me why when I used the outlook
connecter it created a new seperate folder for the same hotmail account I
have been using through it for almost 6 years?

Sure. Drag and drop. This works. I've done it.


What happens when you try?

The emails show up in my email list viewpane in outlook (I hope that's what
it is called), but as soon as I select it/the mail (I've come accross 6 of
these emails so far that act like this) - I get that same server forbidden
error that I get when I try to move folders & single emails from the old
hotmail folder to the new one that outlook connecter created.

 

[N. Miller]

Forget about everything you have tried or installed. Microsoft has short-changed
you by not allowing your Outlook to download hotmail/MSN emails. What you now need
is a free email client from Microsoft and that does everything what you have been
used to:

<http://www.microsoft.com/downloads/...E5-2024-4631-806E-757693072A1C&displaylang=en>

You don't need Outlook anymore for everyday emails etc.

Windows Live Mail is completely different from, and no substitute for,
Outlook Express.

 

[N. Miller]

I'm going to restate my problem (hopefully more clearly).

As we all know MS has stopped using the old protocols for hotmail (HTTP I
think) and is now using the MAPI protocol.

No. MSN Hotmail (as the service was once called) used a protocol for
HTTPMail called, "WebDAV". As of Sept. 1, 2009, that protocol has been
retired. Windows Live Hotmail (as the service is now called) uses a newer
protocol for HTTPMail called, "DeltaSync". MAPI has nothing to do with this
connection to the Hotmail servers.

For years now I have been using my Outlook for all my emailing (my Telus emails,
hotmail, gmail, and shaw).

May I assume, from your original statement, that his is MS Outlook 2003?

Sept 3 I installed the outlok connecter and I assumed that it was just going
to let me continue to use my hotmail account like I had been doing. That was
not the case. For 3 days I waited to see if the problem would work itself out
and I could get my hotmail emails through Outlook - but it didn't. I looked
at the help files and it seems that either the outlook connecter didn't work
properly or I missed a pop up during the initialization (or installation
phase) so I used the outlook connector to manually add my hotmail account
(the same one that was already in my outook folders). Doing this created a
new folder with the same hotmail account, but with only some of the folders
(only the ones I created through Live mail).

Was this "Live Mail" "Windows Live Mail" (an email client installed on your
computer), or "Windows Live Hotmail" (a web mail service accessed via either
a web browser, or a "DeltaSync" enabled email client)?

I don't have any copy of Outlook to play with, but it sounds like the
original folders were created by the "WebDAV" protocol native to MS Outlook
2003, but the new folders were created by the "DeltaSynch" protocol of the
Outlook Connector. I don't know that they can be directly connected
together.

I have other sub-folders in my hotmail account (the Http one), that I never
created in Live mail.

This part confused me. There is no "Live Mail" connected with Microsoft.
There is "Windows Live Hotmail", the web mail service, and "Windows Live
Mail", the email client running locally on a computer. More confusing,
"Windows Live Hotmail" was once called, "Windows Live Mail", and "Windows
Live Mail" was once called, "Windows Live Mail desktop". So help me out, and
describe exactly what this "Live Mail" is.

I would like to take all thopse folders and old emails from the http hotmail
account/folder and put them in with the MAPI hotmail account/folder, but every
time I try to do a copy & paste I get a server error message. As well I can
only view some of my old emails in the http hotmail account/folder using outlook.

There is no MAPI connected with Hotmail. MAPI is a protocol for connecting
other applications to a mail client, not for accessing a mail server from a
mail client.

The old Hotmail folders used the WebDAV protocol to connect with the Hotmail
servers. Since the WebDAV protocol was turned down, I suspect those folders
were disconnected from anything. I don't know to manipulate them now.

The new Hotmail folders, the ones you are calling, "MAPI", are probably the
new "DeltaSync" connected Hotmail folders.

Before Sept 1 I could see them using outlook. I did have my settings set to delete
the email off the msn server once I downloaded them, but I don't understand why I
can't see some of them now. Hopefully this has clarified my trouble & I do thank
you all for your aid.

The short of it is that you have a set of Hotmail folders created using the
old WebDAV protocol, which has now been turned down. You have a set of
Hotmail folders created by Outlook Connector using the new DeltaSync
protocol.

I would think that you could copy the email messages in the old folders to
the new ones. Assumes that those email messages are in an accessible local
store. I don't think there would be any way to copy the folders, themselves,
as I suspect that would require using the now defunct WebDAV protocol to
synchronize to the servers. I also don't think a "move" would work, because
a "move" operation carries an implied "delete", which would also require a
connection which is now defunct.

Basically, any email currently in the old Hotmail folders, if it is locally
available, can pretty much only be read, but probably not manipulated, other
than, maybe (but I am not even sure of this) copied.

I can't test any this because I never had an MS Oulook client at all, much
less connecting to the old, WebDAV Hotmail servers.

 

[Brian Tillman [MVP - Outlook]]

No. MSN Hotmail (as the service was once called) used a protocol for
HTTPMail called, "WebDAV". As of Sept. 1, 2009, that protocol has been
retired. Windows Live Hotmail (as the service is now called) uses a newer
protocol for HTTPMail called, "DeltaSync". MAPI has nothing to do with this
connection to the Hotmail servers.

When you examine an Outlook Connector account, the type shows as "MAPI". I'm
confident that's that Mr. Taylor is referencing.

 

[Jay S. Taylor]

N. Miller, & Brian Tillmam:

Thanks for education and clarifications. I used to consider myself slightly
ahead of the cumputer using crowd (I was programming in apple assembler back
when I was in high school), but now that I have my own business I find it
hard to keep abreast of all the changes occurring in the WWW. I also
appreciate everybody's patience with me.

From trial and error I have found (or think I have found) that Mr. Miller is
correct. Any emails that I did not specifically save on my laptop & that
used the old email protocols cannot be viewed, moved, or copied - and I
always get the 'forbidden server' message (sounds like a bad martial arts
film). I am now resigning myself to the fact that I have lost all the email
that were not dowloaded (is that the correct term?) from the email server
using the old protocols. SIGH.

As an aside though - I thought I had set outlook 2003 to dowload ALL my
emails from all my different accounts, but this is obviously not the case.
My gmail & Telus accounts are fine, but it was only some of my hotmail emails
that didn't didn't download. Is it possible to make sure that outlook
connecter is set to download my hotmail emails into outlook 2003 or do I need
to upgrade to a new version of office?

 

[Jay S. Taylor]

May I assume, from your original statement, that his is MS Outlook 2003?
Yes.

Windows Live Hotmail (I smetimes use thru my web-based browswer) is what I
was referring to. I didn't know that Live Mail was something different.

There is no MAPI connected with Hotmail. MAPI is a protocol for connecting
other applications to a mail client, not for accessing a mail server from a
mail client.

Thanks again for the carification. I only was going by what I could see on
screen. As Brian has already said when I look at my outlook connecter
settings it was showing up a an MAPI account, which I incorrectly referred to
as the protocol.

You are also correct in that any emails I didn't manually download to my
laptop cannot be accessed in any way chape or form that I know of. I guess
that'll teach me to ignore those annoying warning emails from Microsoft in
the future. It is kinda sad though as I had thought I set outlook to
download ALL my emails.

 

[N. Miller]

When you examine an Outlook Connector account, the type shows as "MAPI". I'm
confident that's that Mr. Taylor is referencing.

No way to do that. I don't use either Outlook or the connector.