Outlook 2003 hangs at times

[Gregg Hill]

Hello!

I have a client with Outlook 2003 that seems to hang randomly. I have an
analyze "OUTLOOK.EXE.mdmp" and an analyze "OUTLOOK.EXE.hdmp" file, but could
not find any tools to debug the dump files.

I know how to do it with XP memory dumps, but not with Outlook.

Anyone know how and willing to share?

Gregg Hill

 

[Diane Poremsky [MVP]]

Have you exhausted all other forms of troubleshooting? Like disabling addins
and testing a new profile?

--
Diane Poremsky [MVP - Outlook]





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[Gregg Hill]

Yes, I have. I grabbed the dumps hoping that they may give me a clue.

Gregg Hill

Have you exhausted all other forms of troubleshooting? Like disabling
addins and testing a new profile?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello!

I have a client with Outlook 2003 that seems to hang randomly. I have an
analyze "OUTLOOK.EXE.mdmp" and an analyze "OUTLOOK.EXE.hdmp" file, but
could not find any tools to debug the dump files.

I know how to do it with XP memory dumps, but not with Outlook.

Anyone know how and willing to share?

Gregg Hill