Outlook 2003 crashes on open

  • Thread starter Thread starter jay
  • Start date Start date
J

jay

Running Outlook 2003 on Windows XP Pro SP2, the program crashes
immediately after opening.

The following error information is provided:

AppName: outlook.exe AppVer: 11.0.6565.0 AppStamp:42cacc7d
ModName: msmapi32.dll ModVer: 11.0.6566.0 ModStamp:42cdb657
fDebug: 0 Offset: 000224fd

I'm dead in the water at this point.
 
A few things to try:

Disable the built in firewall with XP
Disable your antivirus (temporarily)
login as a new user to create a new profile
try uninstalling office and reinstall
I have also seen strange things happen if the users temp folder is
overloaded.
 
How big is your POP account? Perhaps you're .pst file is too large. I
have seen this crash Outlook before.
 
Yes, but if you upgraded sometimes it doesn't automatically update the
format of your .pst. Often times, you'd have to create a new account.
 
Back
Top