Stop Outlook from crashing

  • Thread starter Thread starter misaacdavis
  • Start date Start date
M

misaacdavis

When i open outlook it will freeze. I think have to force it to exit and
close bootprep.exe in task manager. It will do this a couple times or just
close automatically. If i open outlook a few more times it will go to the
error reporting service. Here is a list of 3 or many of the error reports i
have got so far. I will add more as they come about.

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 00010001

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: olmapi32.dll ModVer: 12.0.6315.5000 ModStamp:4824a985
fDebug: 0 Offset: 000088db

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: outlook.exe ModVer: 12.0.6316.5000 ModStamp:4833a470
fDebug: 0 Offset: 000238e5
 
Does that also happen if you start Outlook in Safe Mode (Start -> Run ->
outlook.exe /safe) ?
 
it will always boot up fine in safe mode.

Whenever the error reporting comes up, after t does its thing the restart
always opens outlook fine.

The only change i can think of on my computer that happened around the same
time as the start of these outlook crashes was the installation of Microsoft
ActiveSync 4.5
 
Nope, uninstall and restart didnt help. Newest one


AppName: outlook.exe AppVer: 12.0.6316.5000

AppStamp:4833a470
ModName: mspst32.dll ModVer: 12.0.6315.5000

ModStamp:4824a935
fDebug: 0 Offset: 0000d379

also one with a ModName of adapi or something like that but i didnt copy it
down
 
here is the full list of the errors i get when outlook doesnt just freeze up

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 00010001

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: olmapi32.dll ModVer: 12.0.6315.5000 ModStamp:4824a985
fDebug: 0 Offset: 000088db

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: outlook.exe ModVer: 12.0.6316.5000 ModStamp:4833a470
fDebug: 0 Offset: 000238e5


AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: mspst32.dll ModVer: 12.0.6315.5000 ModStamp:4824a935
fDebug: 0 Offset: 0000d379

AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: ntdll.dll ModVer: 5.1.2600.5512 ModStamp:4802a12c
fDebug: 0 Offset: 00002128
 
Back
Top