Outlook 2003 Contacts look weird after 7000 contacts stored inside

G

Guest

Hi everyone, Good day to you.

I face a problem here. This problem only occurs when the outlooks contacts
folder host more tha 7000 contacts. It happenned in Outlook 2002 and i
thought Outlook 2003 will have solve the problem but seem like still
happenned in Outlook 2003.

My boss has stored more than 8000 contacts in his outlook contact folder.
The email address of the contact will change to invalid email address. Last
week the contact is like (e-mail address removed) but today it turns to abc. So the
email that he sent has bounced back. This only happenned on and off when
the contacts folder has reach to 8000 records. So i would like to know it is
a limitation of the outlook contact folders?

A very weird thing is last week when we upgrade our outlook 2002 to outlook
2003, we have put the file as "First, Last" and the time we did the
migration, everything is fine, but today when i check it back, the contacts
belong to the exchange server, has turn to file as "Last, First" Is there
any rule of options in the exchange server which overright the setting of the
outlook 2003?
 
B

Brian Tillman

lingling said:
I face a problem here. This problem only occurs when the outlooks
contacts folder host more tha 7000 contacts. It happenned in Outlook
2002 and i thought Outlook 2003 will have solve the problem but seem
like still happenned in Outlook 2003.

Contacts fodlers can hold more than 64,000 contacts.
My boss has stored more than 8000 contacts in his outlook contact
folder. The email address of the contact will change to invalid email
address. Last week the contact is like (e-mail address removed) but today it
turns to abc. So the email that he sent has bounced back. This only
happenned on and off when the contacts folder has reach to 8000
records. So i would like to know it is a limitation of the outlook
contact folders?

No, it's not a limitation of the Contacts folders. Where do you see the
change occurring? Which field of which form?
A very weird thing is last week when we upgrade our outlook 2002 to
outlook 2003, we have put the file as "First, Last" and the time we
did the migration, everything is fine, but today when i check it
back, the contacts belong to the exchange server, has turn to file as
"Last, First" Is there any rule of options in the exchange server
which overright the setting of the outlook 2003?

How you performed this migration can affect this. How was it done?
 
G

Guest

Thank you for your fast reply.

There are 2 cases that i see the email address changing.

1st, is when we display it in details address card, we see the email address
is invalid like (e-mail address removed) then when we click to see the full details,
in the contact the email address will be abc only. This is happen when the
email is bounced back and we check on it then only we found it.

2nd, is when we see the dispaly in details address card is invalid only abc,
then we click to see the contact, but the email address in the contact is
valid, is (e-mail address removed).

This 2 case is only happenned in our company employee email address.

I got the excel file that export out from another subsidary exchange server
and i import it into the contacts. It is okie when it is imported and then
yesterday only we found that the file as has changed, and the changes is
happened in our company employee email address only, other remain okie.
 
B

Brian Tillman

lingling said:
1st, is when we display it in details address card, we see the email
address is invalid like (e-mail address removed)

What's invalid about that?
then when we click to see the
full details, in the contact the email address will be abc only.
This is happen when the email is bounced back and we check on it then
only we found it.

Double-click the "Email" field. What do you see?
 
G

Guest

ya, it happenned in strange, 1 is when u see it is abc and u click into the
contacts and u will see the email display is (e-mail address removed) and if in this
case, the email can sent out without any problem. If in the other way, we
received the bounce back from the email address, and then only we found that
the email has changed to abc. If you double click on the email, it shows

display name: abc ([email protected])
email address: abc
email type: SMTP
 
B

Brian Tillman

lingling said:
ya, it happenned in strange, 1 is when u see it is abc and u click
into the contacts and u will see the email display is (e-mail address removed)
and if in this case, the email can sent out without any problem. If
in the other way, we received the bounce back from the email address,
and then only we found that the email has changed to abc. If you
double click on the email, it shows

display name: abc ([email protected])
email address: abc
email type: SMTP

Correct the "E-mail Address" field in the above and save the contact. The
Display Name and the E-mail Address field are actually unrelated (although
by default the former should include the latter).
 
G

Guest

Dear Brian,

ya, all the time we are doing such correction. The problem here is if the
error happened, and the email bounced back only we found out the email
address has changed, it is too late. I think this is not the permanent
solutions.

Anyhow, i am thank you for your suggestion
 
B

Brian Tillman

lingling said:
ya, all the time we are doing such correction. The problem here is
if the error happened, and the email bounced back only we found out
the email address has changed, it is too late. I think this is not
the permanent solutions.

Is anyone manipulating the contact via the Address Book interface? That can
produce the effect you're seeing.
 

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