Outlook 2003 Contacts and Email Addresses


S

Snapper

Can someone explain to me the difference between a contact and an email address?

I have a list of contacts. I wanted to update some of them. Mainly the people's
email addresses. I click on the email dropdown list. A list of email addresses
is displayed. I click on one of them. Outlook then tells me that I can't use
them in a Contact.

The exact message that I get is:

"An Outlook Address Book entry cannot be used as an e-mail address in a
contact".

This makes no sense to me whatsoever.

It gives me the option to open a list (from an icon that looks like an open
book), then it displays the list of addresses, I can click on any of them but
when I click on OK it tells me that above.

Sort of like placing a chocolate bar on the table in front of a child and then
saying that he's not allowed to eat it.
 
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G

Gordon

Snapper said:
Can someone explain to me the difference between a contact and an email
address?

I have a list of contacts. I wanted to update some of them. Mainly the
people's
email addresses. I click on the email dropdown list.

What "dropdown list"? Just open the Contact in the Contact view, click in
the Email address field and change it.....
 
D

DL

You edit them in Contacts, not the address book, which is simply a view of
your contacts
 
S

Snapper

Gordon wrote...
What "dropdown list"? Just open the Contact in the Contact view, click in
the Email address field and change it.....

This one:

http://i282.photobucket.com/albums/kk247/snapper_001/outlookcontacts.jpg

See the "page" icon that I circled. You click on that and a window titled
"Select Name" with a list email addresses opens. I cannot select any of them for
the Contact, yet with the contact example given there is one there in the email
field.

(I deleted all info in that screen shot for privacy reasons. And the contact is
a public one to a motorbike magazine.)

Outlook has this complicated and confusing way of working. Why I can't enter a
contact with a person's details, name address email address, etc. and then use
that when sending emails or whatever confuses the heck out of me.
 
R

Russ Valentine [MVP-Outlook]

You never use the address book view of your Contacts to enter or edit data.
You use the Contacts Folder. That's where they reside.
 
S

Snapper

Russ Valentine [MVP-Outlook] wrote...
You never use the address book view of your Contacts to enter or edit data.
You use the Contacts Folder. That's where they reside.

What's the difference or purposes between the Contacts and the Address book?

Sorry, but I am having difficulty in comprehending the way that this is supposed
to work and why the data is available to me to view but when I tried to use it
it generates those error messages.
 
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R

Russ Valentine [MVP-Outlook]

Already answered. Explain what you do not understand.

--
Russ Valentine
[MVP-Outlook]
Snapper said:
Russ Valentine [MVP-Outlook] wrote...
You never use the address book view of your Contacts to enter or edit
data.
You use the Contacts Folder. That's where they reside.

What's the difference or purposes between the Contacts and the Address
book?

Sorry, but I am having difficulty in comprehending the way that this is
supposed
to work and why the data is available to me to view but when I tried to
use it
it generates those error messages.
 
S

Snapper

Russ Valentine [MVP-Outlook] wrote...
Already answered. Explain what you do not understand.

The concept of "contacts" versus email addresses. Why the two have to be
separate, why there's a long list of email addresses in that drop down list that
I pointed to which can't be used in contacts info, even though the option to
view the list is there.

Maybe I'm not smart enough to use Outlook, having been used to using Eudora Lite
then Eudora Pro since 1996. I've only been using Outlook since last year when at
work we migrated from Lotus Notes to Outlook and as I had it here I thought that
I'd start using it, particularly as I also went from a PalmOS PDA to a Windows
Mobile PDA.

Sometimes I wish I stuck with Eudora and Palm Desktop for all this stuff...
 
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R

Russ Valentine [MVP-Outlook]

When you want to send a message Outlook assumes you will be using an
electronic address (because you will). It therefore assembles all the
electronic addresses in your Contacts Folder into one view to make recipient
selection easier. It calls that view the address book. There is no data in
the address book view and that is why you would never use it to enter or
edit Contacts data.
--
Russ Valentine
[MVP-Outlook]
Snapper said:
Russ Valentine [MVP-Outlook] wrote...
Already answered. Explain what you do not understand.

The concept of "contacts" versus email addresses. Why the two have to be
separate, why there's a long list of email addresses in that drop down
list that
I pointed to which can't be used in contacts info, even though the option
to
view the list is there.

Maybe I'm not smart enough to use Outlook, having been used to using
Eudora Lite
then Eudora Pro since 1996. I've only been using Outlook since last year
when at
work we migrated from Lotus Notes to Outlook and as I had it here I
thought that
I'd start using it, particularly as I also went from a PalmOS PDA to a
Windows
Mobile PDA.

Sometimes I wish I stuck with Eudora and Palm Desktop for all this
stuff...
 

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