Re: Can't access contacts from "To:" button in Outlook

  • Thread starter Diane Poremsky [MVP]
  • Start date

D

Diane Poremsky [MVP]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 
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G

Gordon

Heathcock said:
The Contact folder is enabled as an email address book - a check is in
the box and it is not greyed out. I still cannot select email addresses
via the contacts that I have. What else can I try?


Tried a new Mail profile?
 
D

Diane Poremsky [MVP]

Go to tools accounts, view or change address books, select the outlook
address book and click change - remove the first contacts folder from the
list - this should fix it. You could also remove all contacts from the list
and go back to Contact's properties and check the box again to use as
address book.

See http://www.slipstick.com/tutorials/contacts/contacts.htm - your dialog
should resemble the last screenshot.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



Heathcock said:
The Contact folder is enabled as an email address book - a check is in
the box and it is not greyed out. I still cannot select email addresses
via the contacts that I have. What else can I try?


Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to make a new profile as you can't add the Outlook Address Book service
due to a bug.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



Heathcock said:
I just reinstalled Outlook 2003 and the now I cannot select email
addresses via the contacts that I have. I get the following error: "The
address list could not be displayed. The Contacts folder associated with
this list could not be opened; it may have been moved or deleted, or you
do not have have permissions."

I can see my contacts when I select Contacts from the Navigation bar but
when I try to select an email address when composing an email I get the
error above.

How can I fix this?
 
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Joined
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Messages
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Some time ago I had an unpleasant problem. All my mails were corrupted no one knew how.I used google and found there - can t view contacts in outlook. To my surprise software solved my issue in seconds and without payment. Moreover software demonstrated for me how it read contacts from pst, decrypt this file and extract all contacts to *.vcf files, that can be opened by Personal Information Management (PIM) and Windows Address Book any time.
 

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