Outlook 2003 comes up, then crashes, no error message

[Guest]

I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?

 

[Guest]

No, it does not. Comes up momentarily, then closes.

 

[Diane Poremsky]

This was installed as part of a suite?
Things to try:
1. Run Detect and Repair from Word.
2. Try a new profile to see if it works.
3. Remain the files (everything except the pst files) in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents and
Settings\username\Local Settings\Application Data\Microsoft\Outlook - see if
it works.

Which one you try first really doesn't matter but I would probably do #1
first then either 2 or 3.

 

[neo [mvp outlook]]

I would look in the Windows event logs to see if the error of the
crash/close is being logged.

 

[dperkal]

I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?

 

[dperkal]

Did you have any success with your issue I am having the same problem and I'm
very concerned. Thanks for any assistance in advance.

 

[Diane Poremsky]

Try a new profile first.

 

[dperkal]

Thank you for responding.
1. how do i create a new profile
2. if that is successful will i be able to recover all my email from my
origional profile?

 

[Diane Poremsky]

http://www.outlook-tips.net/beginner/new_profile.htm and
http://www.outlook-tips.net/beginner/connect_pst.htm

 

[dperkal]

thank you. This was a big help!

http://www.outlook-tips.net/beginner/new_profile.htm and
http://www.outlook-tips.net/beginner/connect_pst.htm

 

[dperkal]

I'm having another issue. my outlook has a duplicate of my personal folder.
I have tried to close it but it does not offer me the option to do so. any
ideas?

 

[Brian Tillman]

I'm having another issue. my outlook has a duplicate of my personal
folder. I have tried to close it but it does not offer me the option
to do so. any ideas?

You have a corrupt mail profile. Create a new one.
http://www.howto-outlook.com/faq/newprofile.htm